This new journal has been motivated by a paradox. As each of us has explored questions of hospitality from within our different areas of research, we have been struck by the extent to which the field has become intrinsically inhospitable to the interdisciplinary study of hospitality

This paper examines the production of hospitable experiences within consumer encounters in commercial hospitality spaces. It considers the different dimensions or forms of hospitality and distinguishes between the offer of food, drink, shelter and entertainment within commercial transactions, the offer of hospitality as a means of achieving social or political goals, and meta-hospitality: temporary states of being that are different from rational manifestations of hospitality. It is argued that meta-hospitality is tied to communitesque moments: short-lived emotional bonds that may be built or experienced through hospitality transactions. A case study is used to identify three factors that shape the development of communitesque experiences: the ecology in which it occurs, the participants' roles and their capabilities.

The research explores the experiences of Polish migrant workers in the UK hospitality sector. It reports quantitative and qualitative empirical data on the migrants' reasons for entering the hospitality workforce and their subsequent employment experiences. The findings reveal the main motive for entering employment in hospitality is for self development as migrants wish to use and learn foreign languages, gain work experience and receive other benefits that the sector provides.These self development opportunities are viewed as a means to improve career prospects in the UK or upon return to Poland. Once in the sector, positive experiences associated with hospitality employment include opportunities to meet people and work in a lively environment. Negative aspects relate to working conditions, low pay, physically demanding jobs, discrimination and management behaviour. The research suggests that certain practices and working conditions in the sector pose an obstacle to the long term commitment of migrant workers. Suggestions for the management of migrant human resources are outlined.

This study aims to fill an empirical void in our understanding of how doctoral students, both domestic and international, cope with loneliness and isolation, and what types of tactics they use during different phases of their doctoral studies to overcome such issues. Data gathered through a netnographic study show that loneliness is a major problem for both domestic and international students and that it occurs at different stages of the doctoral study. Tactics used by participants to deal with this issue include multiple forms of (face to face and online) social interaction, professional development and escape from the doctorate. The paper discusses avenues for further research alongside some practical recommendations that might be implemented at universities to decrease feelings of isolation among students and further reduce drop-out rates.

Drawing on multi-disciplinary literature, this paper provides an integrative review of the concept of deviance, examining its relationship with and application to hospitality management. It synthesises conceptualisations of deviance in the social sciences and applications of the concept in organisational and consumer behaviour research. The paper distinguishes between four sources of deviance in hospitality management: staff, suppliers, customers and external actors, exploring different forms of deviance stemming from each. The subsequent discussion explores multiple antecedents and drivers of deviance, considering how these have been conceptualised in various disciplines at different levels of analysis: organisational; interpersonal, social and cultural; and personality and individual. The critical synthesis identifies diverse themes in the connections between deviance and hospitality management, and their implications for research and practice.

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This paper examines the processes through which a commercial bar is transformed into a hospitable space. Drawing on a study of a venue patronized by lesbian, gay, bisexual and transsexual/transgender consumers, it considers how social and commercial forms of hospitality are mobilized. The paper argues that hospitable space has an ideological, normative and situational dimension. More specifically, it suggests the bar's operation is tied to a set of ideological conceptions, which become the potential basis of association and disassociation among consumers. It examines the forces and processes that shape who participates in the production and consumption of hospitality and how. Finally, it considers the situational, emergent nature of hospitality and the discontinuous production of hospitable space. Rather than focusing exclusively on host-guest or provider-customer relations, which dominates existing work on hospitality, the paper examines how consumers' perceptions, actions and interactions shape the production of hospitality. By doing so the paper offers an alternative approach to understanding queer spaces, bar operation as well as hospitality.

This paper examines the relationship between migrants' social networks, the processes of language acquisition and tourism employment. Data collected using netnography and interviews are used to identify the strategies that Polish workers in the UK use to develop their language skills. The paper highlights the roles played by co-workers, co-nationals and customers in migrants' language learning, both in the physical spaces of work and the virtual spaces of internet forums. It also shows how migrant workers exchange knowledge about the use of English during different stages of their migration careers: prior to leaving their country of origin and getting a job, during their employment and after leaving their job. Implications for academic inquiry and human resource management practice are outlined.