Despite the growing number of studies that underlie the influence between perceived overqualification (POQ) and counterproductive behaviour (PKP), there is still a gap in the lack of research involving the role of affective mechanisms on the effect of POQ on PKP. In this study, researchers focused on the mediating role of job boredom (KTP) in the pathway of influence of POQ on PKP. Using a sample of 106 employees and lecturers at Islamic universities in Indonesia and using the integration of the theory of person-job fit, the researchers found that KTP fully mediates the effect of POQ on PKP.
The development of research in the field of financial industry triggers researchers to examine customer behavior in choosing and using financial services that Islamic banks offer. Although various studies are developing that discusses customer behavior about interest in using financial services in Islamic banks, there are still some gaps related to the involvement of the affective mechanism of the customer's positive attitude towards the interest of Islamic bank customers. This study aims to focus on the role of the provision of SPN variables on the path of the influence of LK and KL on MJK. Research uses customer samples using bank and non-sharia financial services in Indonesia as many as 102 respondents. The analysis tool in this study uses Partial Least Square (PLS) to facilitate the estimation for structural models that involve more than two main variables. The results of this study found that SPN could fully mediate the influence of LK and KL on MJK. Kata kunci: literasi keuangan, kualitas layanan, sikap positif dan minat menggunakan jasa keuangan JEL Classification: Diisi athorAbstrak Perkembangan penelitian di bidang industri keuangan memicu para peneliti untuk meneliti mengenai perilaku nasabah dalam memilih dan menggunakan jasa keuangan yang pihak bank syariah tawarkan. Meskipun semakin berkembang berbagai penelitian yang membahas tentang perilaku nasabah tentang minat menggunakan jasa keuangan pada bank syariah, tetapi masih terdapat beberapa kesenjangan terkait dengan keterlibatan mekanisme afektif sikap positif nasabah terhadap minat nasabah bank syariah. Tujuan penelitian ini fokus pada peran pemediasian variabel SPN pada jalur pengaruh LK dan KL terhadap MJK. Penelitian menggunakan sampel nasabah yang menggunakan jasa keuangan bank dan non-bank syariah di Indonesia sebanyak 102 responden. Alat analisis penelitian menggunakan partial least square (PLS) untuk memudahkan estimasi untuk model structural yang melibatkan lebih dari dua variabel utama. Hasil dari penelitian ini menemukan bahwa SPN dapat memediasi secara penuh pengaruh LK dan KL terhadap MJK.
The development of research related to work-family conflict is overgrowing. However, there are still various gaps involving the mediating role to investigate the indirect effect of work-family conflict on performance. This study aims to examine the mediating role of psychological well-being in the pathway of the effect of work-family conflict on performance. The researcher involved 81 respondents, most of whom were college employees. The basic theory in this study uses the conservation of resources theory. The study results found that psychological well-being could fully mediate the indirect effect of work-family conflict on employee performance. Based on the Conservation of Resources Theory, that workers who already have families are more likely to engage with conflicts between work and family. Logically, workers who cannot manage resources, they will channel resources only on one goal, namely at their work. Thus, their family environment lacks attention and ultimately the conflict between work and family will occur in a worker who cannot manage their resources.
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