This study shows how institutional work contributes to institutional resilience in extreme operating environments (EOEs). The authors draw from a longitudinal analysis of the operations of Desjardins International Development (DID), a French Canadian nongovernmental organization (NGO) that, both before and after the major earthquake of 2010, supported the implementation of cooperative banking in Haiti. Building on a unique access to DID’s internal documents as well as on 49 interviews with DID employees, the authors highlight the ways in which political, technical, and cultural forms of institutional work triggered the emergence of social capital, which in turn supported the rise of new forms of institutional work that enabled institutional resilience. The results show how organizational activities focused on shaping institutions may have unintended effects that enable institutional resilience in EOEs, and demonstrate how the accumulation of institutional work by an organization contributes to the enhancement of its social capital.

If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. AbstractPurpose -The purpose of this paper is to overcome the challenges of doing research in pluralistic settings by performing multi-event ethnographies. The proposal redirects the efforts of longitudinal data collection toward field-configuring events (FCEs), wherein multiple organizations with divergent perspectives over an issue are strategizing in concentrated efforts, at the same time and space. The authors apply traditional ethnographic tools in this understudied setting. On the one hand, these tools allow for a thick description that results in in-depth accounts of actors within FCEs. On the other hand, they provide flexibility because they can be used in complementary ways. Design/methodology/approach -The authors propose the use of three interconnected ethnographic tools in multiple events: shadowing, practitioner's diary and researcher's reflexive journal. Findings -The illustration of an ongoing research project showed how the approach helped the researchers to follow a practitioner in multiple discursive spaces but also to see how the practitioner, even with a different status in a later FCE, transported a deviant practice that denounces his persistent disadvantaged position in the field. The approach delineated here allowed the researchers to open a new window for the appreciation of the activities of marginal actors fighting against hegemonic discourses.Research limitations/implications -The application of the shadowing technique might be challenging. Attention might also be paid to the implications of previous FCEs to current dynamics. Practical implications -The tools developed in this approach have a large potential to have practical implications, as the practitioner accounts of the phenomenon in question are at the center of the data collection and analysis. Originality/value -The proposal contributes to the literature on organizational ethnography by drawing attention to the importance of tracking multiple events, not only different sites, to unveil organizational practices in pluralistic settings as events progress over time.

Protocolos comunitários como ferramentas de resistência à exclusão no âmbito da governança ambiental global Protocolos comunitarios como herramientas para resistir a la exclusión en gobernanza ambiental global ABSTRACTThis paper analyzes the rise of the community protocol approach under the access and benefit-sharing (ABS) transnational governance arena, to understand how local initiatives translate a global environmental regulation. This paper contributes to the literature on transnational governance by showing how this is constituted by a series of translation processes and each time a concept is introduced in a transnational arena and then translated by a community or organization, it gains new forms and uses depending on the interests and experiences of the actors involved. However, the same concept used for the same goal by communities in different parts of the world led to different concrete outcomes, which points to the idea that the outcomes in translation processes are not only ongoing but also unpredictable. In addition, the cases illustrate that in the process of actively translating a global regulation, the local actors themselves also change. Finally, the emergent findings show how community protocols were translated to become translocal tools to resist exclusion in environmental governance through two main mechanisms: connecting goals and practices and (re)connecting social networks. KEYWORDS | Transnational governance, translation, translocal resistance, local communities, access and benefit-sharing. RESUMO RAE-Revista de Administração de Empresas | FGV/EAESP

This paper seeks to understand the use and the consequences of Participatory Geographic Information System (PGIS) in a Mexican local community. A multilevel framework was applied, mainly influenced by two theoretical lenses -structurationist view and social shaping of technology -structured in three dimensions -context, process and content -according to contextualist logic. The results of our study have brought two main contributions. The first is the refinement of the theoretical framework in order to better investigate the implementation and use of Information and Communication Technology (ICT) artifacts by local communities for social and environmental purposes.The second contribution is the extension of existing IS (Information Systems) literature on participatory practices through identification of important conditions for helping the mobilization of ICT as a tool for empowering local communities.KEYWORDS | Participatory Geographical Information Systems, local communities, structuration theory, social uses of technology, social consequences of technology. RESUMO Este artigo busca entender o uso e as consequências do Sistema de Informação Geográfica participativa (SIGP) em uma comunidade local mexicana. Uma estrutura de múltiplos níveis foi aplicada, influenciada principalmente por duas óticas teóricas -a visão estruturacionista e configuração social da tecnologia -estruturada em três dimensões -contexto, processo e conteúdo -de acordo com a lógica contextualista. Os resultados do estudo trouxeram duas contribuições principais. A primeira é o refinamento do quadro teórico a fim de investigar melhor a implantação e uso de Tecnologia de Informação e Comunicação (TIC) por comunidades para fins sociais e ambientais. A segunda contribuição é a expansão da literatura dos Sistemas de Informação (SI) existentes em relação às práticas participativas através da identificação de condições relevantes que podem auxiliar a mobilização das tecnologias de informação e comunicação como ferramentas de empoderamento de comunidades. PALAVRAS-CHAVE | Sistema de Informação Geográfica Participativa, comunidades locais, teoria estruturacionista, uso social da tecnologia, consequências sociais da tecnologia. RESUMEN Este trabajo tiene como objetivo entender el uso y las consecuencias de un sistema de Información RAE-Revista de Administração de Empresas | FGV-EAESP

Alguns autores apontam o empreendedorismo como um importante vetor de sustentabilidade socioeconômica nos países do mundo inteiro. No entanto, acredita-se que o papel do empreendedor pode ir além desses fatores socioeconômicos observados por estes autores. Com uma mudança de valores, se poderia constituir uma nova noção de empreendedorismo orientado para a sustentabilidade também ambiental, sendo essa a discussão central deste artigo. Tendo em vista a constatação de que os produtos advindos de práticas agrícolas biodinâmicas podem ser considerados social e ambientalmente corretos, pretende-se, neste artigo, analisar as inovações desenvolvidas por um empreendedor que é um dos principais produtores de arroz biodinâmico brasileiro. Neste artigo, se assume uma abordagem qualitativa visando captar, com maior profundidade, detalhes relacionados ao caso desse empreendedor. Entende-se que, além de criatividade e liderança, o empreendedor orientado para a sustentabilidade deve possuir valores que estejam de acordo com essa perspectiva ao conduzir as atividades da organização.

Hybrid organizations are those striving to balance business operations with social and environmental goals. The previous literature has largely disregarded the strategies that these organizations use to avoid mission drift, or the risk of losing sight of their social missions in their efforts to generate revenue. In this paper, we draw on the case of a communitarian bank in Brazil to investigate what strategies hybrid organizations mobilize to avoid mission drift in extreme institutional contexts. We argue that by developing the ability of “embedding within the local community”, hybrid organizations are better equipped to guarantee the sustainability of their hybrid nature.

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Although social innovation has gained increasing importance in recent decades due to its promise of promoting social change, critical scholars have identified a number of gray areas, notably numerous perspectives that fail to deeply question the conditions that maintain social inequalities and exclusion, and that are marked by the absence of the voices of those living in the so-called “peripheries.” Through the example of The Agency, we propose an alternative to hegemonic ways of understanding social innovation, one based on the Latin American concept of tecnologia social, which embodies a decolonial view. We make three contributions to the social innovation literature, thereby enriching the North-South debate. First, we illustrate a process of sociotechnical reconfiguration—an interplay of methodological tools, artifacts and discourses—which is central to the conception and implementation of a tecnologia social. Second, we show how a tecnologia social operates through a cumulative layering process of decolonizing the imaginary, challenging the colonial relationship between center/periphery and positioning deprived young people as actors who reinvent their repertoires and territories. Third, we introduce a debate linking the anthropophagic approach to epistemic justice, a valued theme in decolonial thinking. In doing so, this article contributes to the literature by proposing applicable and positive outcomes to critical and decolonizing thinking.