Cultural shift gives impact on human source development problems in the organization as well as in the village in accordance to face global competition, thus human resources with good quality and local-based professionals in Indonesia are required. Organizational culture sharing characteristic transformation, climate, and empowerment are as efforts of facilitating local society process to motivate them for participation in accordance to improve thinking ability, logic, complex, dynamic, and contextual thinking. The research methodology used here is descriptive quantitative or statistical with non-probability sampling and is analyzed by using structural equation model (SEM). The result of this research shows that the characteristic of harmonious cultural sharing, supportive climate, and source empowerment have the highest correlation value on participation process with high achievement motivation while the characteristic of mutual organizational culture sharing morale, conflict climate, and opportunity empowerment have the lowest value on motivation participation. The findings require participation activity to develop organizational culture sharing morale with less conflict gives opportunity to fulfill power needs (reward) and harmonious organizational culture share should be developed with the sources through a clear achievement participation process for the village apparatuses, village figures, and the youth of Ciapus village in Banjaran District in Bandung Regency.
This research focuses on the main problem that employee job satisfaction in the departments, agencies, offices, and secretariats of Sumedang Regency, West Java, that deliver public services is less than optimal. This study thus investigates the reasons for employees’ lack of job satisfaction. It is based on the theoretical context of public administration science and applies the research method of quantitative analysis, while the population it studies are the structural officials who work in Sumedang. The research hypothesis is examined using the Partial Least Squares (PLS) approach to Structural Equation Modeling (SEM), supported by the Smart Partial Least Squares (SmartPLS) computer software program. The results of the study show that communication style, individual initiative, and the reward system together have a strong and significant influence on managerial support, which in turn affects employee job satisfaction in departments, agencies, offices, and secretariats in Sumedang. The study concludes that the concept of managerial support has a strong and definitive effect on employee job satisfaction. The findings suggest the need for further research on how communication style, individual initiative, reward systems, and managerial support can contribute to improving public services, especially from the perspective of public administration science. This study’s originality lies in how it highlights the need to adopt more flexible human resources management in the public sector, similar to that employed in the business sector.
Secara sosiologis kondisi pandemi Covid-19 telah menyebabkan perubahan sosial pada segala aspek kehidupan masyarakat diberbagai sektor kehidupan masyarakat, baik dalam sektor ekonomi, ketenagakerjaan, pendidikan, pariwisata termasuk pada aspek birokrasi pemerintahan. Perilaku masyarakat masih ada yang belum memahami pencegahan virus covid-19 dengan tidak taat prokes, menghindari untuk di vaksin, sikap menutup diri masyarakat yang terdampak pandemi serta masyarakat yang menjauh oleh karena kekhawatiran terkena wabah serta masih banyak persoalan lain dimana masyarakat sesungguhnya membutuhkan informasi melalui media komunikasi dari pelayanan publik pemerintahan. Penelitian ini adalah penelitian kualitatif dengan menggunakan metode deskriptif. Hasil penelitian menunjukan bahwa setiap penyelenggaraan pelayanan publik harus memiliki standar pelayanan dan dipublikasikan sebagai jaminan adanya kepastian bagi penerima pelayanan dengan standar yang diberlakukan dalam peyelenggaraan pelayanan yang wajib ditaati oleh pemberi dan penerima pelayanan. Strategi media komunikasi birokrasi pemerintahan dan perilaku birokrasi dalam pelayanan publik harus berkorelasi dengan emphati, partisipasi, motivasi berprestasi tinggi, budaya organisasi gotong royong, semangat berbagi, iklim konflik, dan pemberdayaan manusia.
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