The COVID-19 pandemic has revealed the digital vulnerability of many citizens of the rural world. This article identifies and analyzes the proposals made by academic literature to overcome the digital divide in the European rural world for the five-year period 2016–2020. A scoping review has been carried out according to the PRISMA methodology in the two dimensions of the digital divide: access and connectivity, and use and exploitation. Online databases were used to identify scientific articles from which, after screening, 28 key documents were selected. The results update Salemink systematic review of articles published between 1991 and 2014 on digital and rural development in Western countries and it also intends to go beyond by extracting recommendations. A variety of political, social, educational, technical and economic issues has been exposed, with a common emphasis on the empowerment of rural populations. The findings provide actionable evidence and proposals to facilitate decision-making in current policy information to overcome rural digital divide. From them, seven recommendations that could have a wide and rapid impact to minimize the effects of the COVID-19 pandemic linked to the rural digital divide are synthesized. Three lines of action in the medium term are also proposed: the evaluation of national and regional public policies; the consideration of digital inclusion as a potential instrument to reduce rural depopulation; and the training in advanced digital skills to improve the social communication processes, considered key to promote empowerment and entrepreneurship.

The aim of this research is to identify the expectations offered by small retail businesses towards local online selling platforms as an innovative tool to ensure their future and the urban sustainability. Based on the previous findings obtained from an analysis of trends, actors and marketplaces operating in the retail sector, sixty semi-structured in-depth interviews have been carried out to Spanish local retail managers and owners. Opportunities and risks faced by local online marketplaces are presented from the perspective of small retail stores. Different attitudes towards online shopping platforms have been identified depending on their size, presence and experience in the online world, which has allowed us to categorize local retail businesses in six groups. Despite the perceptual and attitudinal differences between them, it is concluded that merchants have assumed that the current and future business model goes through the digitalization of their businesses and the selling on e-commerce platforms. The coexistence of the e-marketplace and the physical stores, conducted by the same retailers, could have a positive effect on the urban sustainability: on the one hand, with the economic strengthening and renovation of the historical centers and, on the other, with the maintenance of the population and traditional social relationships.

Hons of the cognitive sciences

The profound impact of the coronavirus pandemic on global tourism activity and the hospitality industry has rendered statistical approaches on tourism-demand forecasting obsolete. Furthermore, literature review shows the absence of studies on the supply chain in the HoReCa (hotel, restaurant, catering) sector from a sustainability perspective that also addresses economic and social aspects, and not only environmental ones. In this context, the objective of this article is to carry out a prospective analysis on how the changes in the behaviour of consumers during the pandemic and the uncertainties regarding the exit from the health emergency can give rise to social trends with a high impact on the HoReCa sector in the coming years and, specifically, how they will affect the HoReCa supply chain. In the absence of investigations due to the proximity of what has happened, public sources and reports of international relevance have been identified and analysed from the future studies and strategic and competitive intelligence disciplines. The HoReCa sector in Spain has been chosen as field of observation. This analysis draws the future of the HoReCa sector, describes the changes in customer behaviour regarding food and beverages, explains the changes in distribution chains, and reflects on the impact of potential scenarios on the sector. The confluence of all these changes and trends can even configure a new supply chain in the hospitality sector with the emergence of new actors and the increase of access routes to a new final customer for whom security prevails in all its dimensions: physical, emotional, economic, and digital.

The e-government requires citizens that have a certain level of digital skills. Contact restrictions caused by the COVID-19 pandemic has accelerated the digital transformation of Public Administration in most countries and has increased the social digital divide. Therefore, the training of citizens in digital competences is one of the main challenges of the knowledge society. This mixed-methods systematic review protocol aims to synthesize quantitative and qualitative findings about conditioning factors of digital inclusion, in a multidimensional perspective, related with the education, healthcare and welfare sectors and the political actions involved to improve the digital competences of citizenship for allowing and enhancing their interactions with these online public services. The protocol has been written following the Preferred Reporting Items for Systematic Review and Meta-Analysis Protocols (PRISMA-P) guidelines. Nine databases including Web of Science, Scopus, Educational Resources Information Center Library and Information Science Abstracts (LISA), ProQuest, MEDLINE, PubMed, SocINDEX and Cairn.info will be searched for peer-reviewed empirical studies published from 2011 or later. Grey literature and citation chaining will be undertaken. Quantitative, qualitative and mixed-methods studies will be included. Data items will be extracted and coded in a standardized format. A convergent segregated approach to synthesis and integration will be used. The results will be of interest to educational policymakers who want to take into account citizens’ digital skills in the design of online services and lifelong learning programs.

The proliferation of fact-checking services is a fast-growing global phenomenon, especially in Western countries. These services are the response of journalism to disinformation, that has transformed a common internal procedure of journalistic work in the core of a business directed to the general public, also offered to the companies of mass media and social media. Literature review shows that the research on fact-checking has focused on the origin, funding, relationship with the media, procedures, and experiences related to politics and COVID-19. However, the ownership structure of the fact-checking services has been superficially analysed and the business model of these platforms has not yet been studied in detail and depth. The objective of this article is to identify and analyse the business model of the nine Spanish active fact-checking services through a documentary research of public information sources and the information that these services give about themselves. This paper explains their ownership structure and income provenance, from open information sources. The findings are that the fact-checking services that depend on media groups are no strangers to the trend of opacity usual in these groups, but in the case of fact-checking services that are born as initiatives of journalists, the trend towards transparency is, in the majority of cases, clear. However, the information provided by the Spanish fact-checking services is deficient and does not allow us to discover their business models, except in the case of Newtral and, to a certain extent, Maldita.

Territorial Intelligence is a practice devoted to obtaining, analysing and valuing information and knowledge about a territory and its environment to design and implement territorial plans on strategic matters. The purpose of this article is to provide a broad overview about the meaning of Territorial Intelligence in academic literature covering the definitions of the concept and the main topics involved. A scoping review following the PRISMA-ScR method has been carried out. Online databases were used to identify scientific articles and theses published between 2000 and 2020, from which, after screening, 33 key documents were selected, mainly of French origin. Qualitative analyses were performed following the technique of the Seven Key Questions (7W). Territorial Intelligence began in France as an application of Economic Intelligence, but it is becoming an autonomous discipline, expanding to other countries and generating specific applications, such as Tourist Intelligence, in the last decade. It is concluded that three elements characterize current Territorial Intelligence: the consideration as a collective process that involves the participation of multiple agents, the integration of external sources of information with territorial agents’ own internal knowledge and a focus on collaboration to promote sustainable development with a global vision.

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