CoVid Key Figures and New Challenges in the HoReCa Sector: The Way towards a New Supply-Chain

Abstract

The profound impact of the coronavirus pandemic on global tourism activity and the hospitality industry has rendered statistical approaches on tourism-demand forecasting obsolete. Furthermore, literature review shows the absence of studies on the supply chain in the HoReCa (hotel, restaurant, catering) sector from a sustainability perspective that also addresses economic and social aspects, and not only environmental ones. In this context, the objective of this article is to carry out a prospective analysis on how the changes in the behaviour of consumers during the pandemic and the uncertainties regarding the exit from the health emergency can give rise to social trends with a high impact on the HoReCa sector in the coming years and, specifically, how they will affect the HoReCa supply chain. In the absence of investigations due to the proximity of what has happened, public sources and reports of international relevance have been identified and analysed from the future studies and strategic and competitive intelligence disciplines. The HoReCa sector in Spain has been chosen as field of observation. This analysis draws the future of the HoReCa sector, describes the changes in customer behaviour regarding food and beverages, explains the changes in distribution chains, and reflects on the impact of potential scenarios on the sector. The confluence of all these changes and trends can even configure a new supply chain in the hospitality sector with the emergence of new actors and the increase of access routes to a new final customer for whom security prevails in all its dimensions: physical, emotional, economic, and digital.

Influence of the Total Consumption of Households on Municipal Waste Quantity in Romania

“…In Romania, despite the potential value of our country for tourism development, the industry is not a significant source of contribution to the Gross Domestic Products, only 2.8%, but tourism has a larger sense when focusing on its multiplicative effect [35]. According to García-Madurga et al (2021), the HoReCa channel is the set of commercial catering food establishments whose main activity is the production and sale of the direct out-of-home consumption of food [36]. The categories of the final consumption expenditure of households that increased are the following: health, food and non-alcoholic, education, communication, and alcoholic and tobacco.…”

Tourism Sustainability and COVID-19 Pandemic: Is There a Positive Side?

“…A series of challenges that the tourism industry can encounter in the post-pandemic world include the gradual recovery of tourism demand. Moreover, there is still uncertainty about tourists returning to their normal habits [9,66]. In such a situation, understanding customers' concerns and providing personalized travel services is the need of the hour.…”

“…The pandemic of COVID-19 has proven to be one of the biggest challenges in the history of the travel and tourism sector of the global economy [25]. At this juncture, the profound impact of COVID-19 on the tourism and hospitality sector of the world economy indicates the need to properly address the social, economic, and environmental aspects of sustainability [66].…”

“…Pondering the recovery of the industry in the post-pandemic world, it is still uncertain whether tourists will actively resume their normal habits outside of their homes in the near future [9,66]. This has made tourism businesses further vulnerable by deterring their efforts to undertake successful planning [67].…”

Implementación de tecnología NFC en el canal HORECA

“…La utilización de rollos de papel, la tinta, el tipo de impresora suponen costes fijos para el negocio y, además, el contacto toxico a los competentes y residuos de los tickets pueden derivar en la aparición de riesgos laborales (Buczacki et al, 2021). Una vez identificados los potenciales inconvenientes de la utilización del ticket, se procede a buscar soluciones para sustituir los mismos y aprovechar, al mismo tiempo, datos que obtenemos de los usuarios (García-Madurga et al, 2021). Uno de los factores para tener en cuenta es que el escenario alternativo en el que se implantase un método distinto al de los tickets se debe caracterizar por su sostenibilidad.…”