Proximity Trade and Urban Sustainability: Small Retailers’ Expectations Towards Local Online Marketplaces

Miguel, Juan-Francisco Delgado-de; López-Menchero, Tamar Buil; Esteban-Navarro, Miguel-Ángel; García-Madurga, Miguel-Ángel

doi:10.3390/su11247199

Cited by 16 publications

(8 citation statements)

References 57 publications

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“…Additionally, the relationships between the identified VP and LSP strategies in LM delivery will be explored to provide knowledge about how LSPs' VP can be set in order to be coherent with the urban retailers' ones. Finally, given the proved positive economic and social effects of the coexistence of e-marketplaces and physical stores, particularly in city centers [97], the retailers' expectations about such a new business model will also be taken into account.…”

Section: Discussionmentioning

confidence: 99%

Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective

2021

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The sustainability of last-mile (LM) freight delivery is crucial to add value to the stakeholders in the distribution chain. However, its achievement is often hindered by a poor consideration of their needs by both literature and practice. The goal of this paper is to address the point of view of local retailers by exploring their needs about innovative LM delivery services and identifying sustainable value propositions (VP). A survey was submitted to retailers operating in the limited traffic zone of Torino (Italy). The survey data were analyzed by a factor analysis using a principal component analysis (PCA) to extract the factors. A correlation analysis was also conducted between the needs and selected contextual variables. The results show that retailers accept higher costs for more reliable deliveries and stock reduction. Retailers also correlate punctuality and flexibility because flexible and on-time deliveries allow for better inventory management, higher control, and, in turn, improved customer service level. This work is one of the first research attempts to quantify local retailers’ LM delivery needs and provides guidelines about how to design value-added logistics services. Moreover, from a practical point of view, the analysis shows the main VP that managers and practitioners should consider in the development of LM initiatives.

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Section: Discussionmentioning

confidence: 99%

Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective

2021

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“…Other authors [3,27,28] exclude that shopping centers represent a large fraction of global carbon emissions and energy consumption and are faced with sustainability problems. In addition, shopping centers affect local communities in several ways [28]: designated parking spaces and charging stations for electric vehicles and electric bicycles encourage environmentally-friendly modes of transportation [3]; they can also lead to energy-and water-efficient solutions using fossil fuel-free resources [29]. Solar panels on the roof produce electricity and provide shade, which also reduces the need for cooling during summer [30]; waste management and maintenance is also important [27].…”

Section: Literature Reviewmentioning

confidence: 99%

“…Retail companies have showed stable growth in recent years. However, there are many challenges arising for retail companies, especially shopping centers, related to the rapid growth of e-commence [1][2][3]. This sees an increase in logistic properties and a decline in demand for retail properties such as shopping centers [4].…”

Section: Introductionmentioning

confidence: 99%

Assessing Customer Preferences for Shopping Centers: Effects of Functional and Communication Factors

et al. 2021

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Retail companies operating in Lithuania are very important for the national economy. Domestic consumption has remained one of the most important drivers of Lithuania’s economic development. The objective of this article is to investigate the customer preferences and to identify selected factors of shopping centers in Vilnius, Lithuania. The study of Vilnius shopping centers is based on a complex model that integrates the following factors: shopping center goods and services, customer service, image factors, physical factors, situational factors and demographic characteristics of target consumers. Expert interviews aimed to determine the customer preference factors by perception of professional experts in relation to the phenomenon under study. The consumer survey questionnaire focuses on all the identified factors that determine the choice of a shopping center. This article identifies theoretical factors for the selection of retail shopping centers, reviews the market trends and peculiarities of Vilnius shopping centers, evaluates the factors for the selection and assess functional, emotional and communicational consumer preferences for the choice of Vilnius shopping centers.

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“…The concept of sustainability has grown beyond the idea of environmental stewardship to include social as well as economic aspects [2]. Creating value for this triple bottom line, i.e., environment, economy, and society, has been the goal of sustainable business models [3].…”

Section: Introductionmentioning

confidence: 99%

CoVid Key Figures and New Challenges in the HoReCa Sector: The Way towards a New Supply-Chain

2021

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The profound impact of the coronavirus pandemic on global tourism activity and the hospitality industry has rendered statistical approaches on tourism-demand forecasting obsolete. Furthermore, literature review shows the absence of studies on the supply chain in the HoReCa (hotel, restaurant, catering) sector from a sustainability perspective that also addresses economic and social aspects, and not only environmental ones. In this context, the objective of this article is to carry out a prospective analysis on how the changes in the behaviour of consumers during the pandemic and the uncertainties regarding the exit from the health emergency can give rise to social trends with a high impact on the HoReCa sector in the coming years and, specifically, how they will affect the HoReCa supply chain. In the absence of investigations due to the proximity of what has happened, public sources and reports of international relevance have been identified and analysed from the future studies and strategic and competitive intelligence disciplines. The HoReCa sector in Spain has been chosen as field of observation. This analysis draws the future of the HoReCa sector, describes the changes in customer behaviour regarding food and beverages, explains the changes in distribution chains, and reflects on the impact of potential scenarios on the sector. The confluence of all these changes and trends can even configure a new supply chain in the hospitality sector with the emergence of new actors and the increase of access routes to a new final customer for whom security prevails in all its dimensions: physical, emotional, economic, and digital.

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Proximity Trade and Urban Sustainability: Small Retailers’ Expectations Towards Local Online Marketplaces

Cited by 16 publications

References 57 publications

Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective

Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective

Assessing Customer Preferences for Shopping Centers: Effects of Functional and Communication Factors

CoVid Key Figures and New Challenges in the HoReCa Sector: The Way towards a New Supply-Chain

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