StreszczenieWstęp: Stres jest związany m.in. z wykonywaniem pracy w zawodach wysokiego ryzyka. Można go określić jako zespół reakcji wynikających z niedopasowania warunków i wymagań pracy do możliwości pracownika. Osoby różnie oceniające te obszary pracy mogą w różnym stopniu doświadczać stresu. Materiał i metody: Próba badawcza liczyła 128 funkcjonariuszy Straży Granicznej. Subiektywnej oceny obszarów pracy dokonano z zastosowaniem Kwestionariusza Obszary Życia Zawodowego (The Areas of Worklife Survey), a do badania nasilenia stresu użyto Skali Odczuwanego Stresu (Perceived Stress Scale -PSS-10). Wyniki: Wyłoniono 3 skupienia badanych istotnie różniących się w zakresie oceny wszystkich obszarów życia zawodowego. Przynależ-ność badanych do wyróżnionych skupień wyjaśnia 8% zmienności w zakresie nasilenia stresu. Z analizy regresji wynika, że oceny 3 obszarów życia zawodowego (poczucia kontroli, nagrody i obciążenie pracą) są istotnymi predyktorami nasilenia stresu odczuwanego przez funkcjonariuszy. Model okazał się istotny statystycznie -zmienne włączone do modelu wyjaśniają 19% zmienności zmiennej zależnej. Wnioski: Funkcjonariusze Straży Granicznej odmiennie oceniający obszary życia zawodowego różnią się w zakresie nasilenia odczuwanego stresu. Jest ono istotnie związane z możliwością podejmowania samodzielnych decyzji i zadowoleniem z nagród otrzymywanych za pracę. Znaczące jest też poczucie obciążenia pracą. Odczuwanie stresu przez funkcjonariuszy wiąże się głównie z oceną następujących obszarów pracy zawodowej: poczuciem kontroli, nagrodami i obciąże-niem pracą. Med. Pr. 2018;69(2):199-210 Słowa kluczowe: stres, miejsce pracy, zawody wysokiego ryzyka, stresory, obszary życia zawodowego, Straż Graniczna Abstract Background: Stress is associated with the performance of high-risk occupations. It can be defined as a set of reactions that results from mismatched working conditions and requirements to capabilities of an employee. People who differently assess these areas of work may experience varying degrees of stress. Material and Methods: The total of 128 Border Guard officers took part in the test. A subjective assessment of areas of work was made by using the Areas of Worklife Survey. The Perceived Stress Scale (PSS-10) was used to examine the severity of stress. Results: Three groups of examined people, differing significantly in the assessment of all areas of working life, were identified. Affiliation of the examined people to these groups explains 8% of the variability in the severity of stress. The results of the regression analysis allowed to consider the assessments of 3 areas of working life (control, rewards and workload) as important predicators of the severity of stress experienced by officers. The model turned out to be statistically significant, the variables included in the model explain 19% of the variability of the dependent variable. Conclusions:The officers who assess the areas of working life differently, differ in terms of severity of the experienced stress. The severity of stress is sig...
Wstęp: Artykuł prezentuje wyniki badań nad związkami etyki pracy i przywiązania organizacyjnego z wypaleniem zawodowym, dokonanych na próbie pracowników różnych firm i zawodów: prawników, informatyków, lekarzy, kolejarzy, urzędników oraz nauczycieli (N = 335). Materiał i metody: Badania przeprowadzono zgodnie z modelem Wymagania-zasoby pracy. Etyka pracy została zbadana za pomocą Wielowymiarowego profilu etyki pracy, mierzącego 8 czynników: spostrzeganie pracy jako wartości moralnej, wartościowanie ciężkiej pracy, traktowanie pracy jako centralnego elementu życia, niechęć do marnowania czasu, niechęć do czasu wolnego, odraczanie gratyfikacji, poleganie na sobie oraz gotowość do uczciwego postępowania. Przywiązanie do organizacji zmierzono Skalą przywiązania do organizacji, która obejmuje 3 wymiary: przywiązanie afektywne, normatywne oraz przywiązanie trwania. Wypalenie oceniono za pomocą Kwestionariusza wypalenia zawodowego (polska adaptacja Link Burnout Questionnaire), który mierzy 4 wymiary wypalenia: wyczerpanie psychofizyczne, brak zaangażowania w relacje z klientami, poczucie braku skuteczności zawodowej oraz rozczarowanie. Wyniki: Wyniki badań pokazały, że wymiary etyki pracy oraz przywiązania do organizacji korelują negatywnie z wymiarami wypalenia. Istotnymi predyktorami obniżającymi wypalenie w ramach etyki pracy okazały się: traktowanie pracy jako wartości moralnej, wysokie wartościowanie ciężkiej pracy, traktowanie pracy jako wartości centralnej w życiu, niechęć do czasu wolnego i gotowość do uczciwego postępowania oraz przywiązanie afektywne. Wnioski: Wybrane wymiary etyki pracy i przywiązania do organizacji pełnią rolę zasobów osobistych, obniżających poziom wypalenia zawodowego. Etyka pracy oraz afektywne i normatywne przywiązanie do organizacji zmniejszają rozczarowanie pracą.
The aim of the study was to examine the potential differences in the assessment of the severity of work-related stress, and in the global assessment of the areas of worklife and individual worklife dimensions in employees working in service occupations. Material and Methods: The research covered 61 emergency workers, 92 helping professionals, and 58 knowledge workers. A subjective assessment of the areas of worklife was carried out using the Areas of Worklife Survey, and the Perceived Stress Scale (PSS-10) was used to investigate stress severity. Results: The research has revealed statistically significant differences between workers belonging to the 3 groups of service occupations in their assessment of the severity of work-related stress. The findings have shown that 26% of the variance of the Stress Severity Assessment variable is explained by belonging to a specific occupational group. Police officers and helping professionals experience comparably severe stress, which is significantly stronger than that experienced by the laboratory staff. Statistically significant differences have also been found between the studied groups in terms of the global assessment of all areas of worklife, as well as in the assessment of particular areas, i.e., control, rewards, fairness and values. No significant differences have been found with regard to the workload and community areas. Conclusions: Working in social service occupations, whether as emergency or helping professionals, may lead to a similar level of stress severity. The surveyed workers do not differ in their assessment of workload or of the sense of trust, cooperation and support received from their co-workers. Further research should be carried out to explore the sources of stress, which may be linked to other factors than the areas of worklife presented here, such as stress inducing contact with customers, environmental determinants of work, existing hazards to life or health, or the intrinsic predispositions of individuals performing specific types of work and gender.
StreszczenieWstęp: Z wykonywaniem pracy w zawodach wysokiego ryzyka związane są poczucie zagrożenia i stres. Celem badań prowadzonych w grupie ratowników górniczych od grudnia 2016 r. do maja 2017 r. było określenie związku między tymi zmiennymi. Przyjęto, że jakość więzi społecznych ze współpracownikami pełni rolę mediatora zakładanego związku. Materiał i metody: Próba liczyła 232 ratowników górniczych zatrudnionych w stacjach ratowniczych na terenie Polski. Zagrożenie w pracy określono za pomocą Kwestionariusza poczucia zagrożenia w pracy Mamcarza, do badania poczucia stresu zastosowano Kwestionariusz poczucia stresu Plopy i Makarowskiego, a pomiar jakości więzi społecznych przeprowadzono za pomocą Skali więzi społecznych Skarżyńskiej. Wyniki: Zaobserwowano ujemny związek pomiędzy poczuciem zagrożenia a poziomem odczuwanego stresu. Poczucie więzi społecznych ze współpracownikami pełni rolę mediatora w relacji pomiędzy tymi zmiennymi. Wnioski: Więzi społeczne redukują stres wywołany poczuciem zagrożenia i stanowią ważny czynnik wspierający radzenie sobie z negatywnymi emocjami. Uzyskane wyniki pozwalają przedstawić praktyczne wytyczne dotyczące przede wszystkim wzmacniania działań adaptacyjnych i integracyjnych w zespołach realizujących zadania w warunkach zagrożenia. Autorki badań zwracają uwagę, że działania te powinny dotyczyć 3 obszarów: adaptacji nowych członków grupy, wzmacniania pozytywnych relacji w zespołach i wsparcia w sytuacji traumatycznej w okresie rekonwalescencji. Med. Pr. 2019;70(3):295-304 Słowa kluczowe: ryzyko, stres, poczucie zagrożenia, zawody wysokiego ryzyka, więzi społeczne, ratownictwo górnicze Abstract Background: Working in high-risk occupations is associated with the feeling of threat and stress. The aim of the research conducted from December 2016 to May 2017 was to examine the relationship between these variables in the group of mine rescuers. It was assumed that the quality of social ties with co-workers would act as a mediator of the assumed relationship. Material and Methods: The sample consisted of 232 mine rescuers employed in emergency stations in Poland. The risk assessment at work was determined using Kwestionariusz poczucia zagrożenia w pracy (The Feeling of Threat at Work Questionnaire) by Mamcarz; Kwestionariusz poczucia stresu (The Feeling of Stress Questionnaire) by Plopa and Makarowski was used to study the feeling of stress, and the quality of social ties was measured using Skala więzi społecznych (The Social Ties Scale) by Skarżyńska. Results: A negative relationship was observed between the feeling of threat and the level of the experienced stress. The sense of social ties with co-workers acts as a mediator in the relationship between these variables. Conclusions: Social ties reduce stress caused by the feeling of threat, and they are also an important factor supporting the coping with negative emotions. The obtained results make it possible to present practical recommendations, aimed mainly at strengthening the adaptation and integration activities in teams carryi...
At the level of manufacturing process management in an organization, there is a need to reduce the negative impact of physical and mental strain associated with haste and uncertainty. Med Pr 2018;69(1):45-58.
The implementation of effective workforce safety programmes ought to be linked to an understanding of the specificity of the work in the organisation concerned, taking into consideration the assessment of the level of safety expressed by the professional group representing it at the executive level. The main purpose of the study presented in the paper, which is part of a broader project of researching safety culture in the organisation, is a diagnosis of the safety climate in the Polish branch of an international manufacturing company. The following research question was formulated: Is the examined international manufacturing company a homogeneous organisation from the point of view of assessing its safety culture? The research was exploratory. In total, 203 respondents, which amounts to 35% of the employees, participated in the study. The selection of the sample was representative—in proportion to the number of employees in individual departments and their positions in the examined organisation. The presented paper includes an analysis of the results obtained on the basis of the abbreviated version of the Safety Climate Questionnaire, a self-developed tool to assess ten separate dimensions of safety climate. The results of a single-factor analysis of variance (ANOVA) along with post hoc tests prove that there is a statistically significant difference between the respondents representing different positions in the organisation and different areas of employment. The position held in the company significantly differentiates the employees in a statistically significant way—in eight out of eleven diagnostic areas, including the Summary Safety Climate Indicator (SSCI). In the case of department, statistically significant differences were found in seven out of eleven diagnostic areas. Education proved to be the factor that differentiates the respondents the least in terms of the assessment of workplace safety climate. Statistically significant differences occurred only in three out of eleven diagnostic areas. The observed differences in the assessment of the dimensions of workplace safety climate point to the need for the promotion of more diversified and individualised measures, taking into account the specificity of work and the nature of hazards in a given position, and the creation of practical safety programmes not only in the procedural and technical dimensions but also in social and psychological ones.
Implementation of effective programs to improve occupational safety should be linked to an understanding of the specific nature of the given job. The aim of the research was to compare occupational groups with different job-related specificities: industrial production line workers, retail workers and mine rescuers, in terms of their assessment of the work safety climate. The survey covered 2,995 respondents with diversified demographic characteristics. The study used an abridged version of the Safety Climate Questionnaire by Znajmiecka-Sikora (2019) to assess 10 separate safety climate dimensions. The results of the MANOVA multivariate analysis, Wilks’ multivariate F-tests and univariate F tests prove that there is a statistically significant difference between the respondents representing the three occupational groups collectively in terms of global assessment of all work safety climate dimensions, and also indicate significant differences between workers belonging to the three occupational groups in terms of their assessment of the individual dimensions of the work safety climate, except the organization’s occupational health and safety management policy as well as technical facilities and ergonomics, which may be due to the universality of the requirements set for organizations with regard to these two aspects of safe behavior. The differences observed in the assessment of the remaining work safety climate dimensions induces one to promote more differentiated and individualized activities, taking into account the work specificity and the nature of the threats occurring in the respective working environment of the representatives of the different occupations. The difference in assessment of the work safety climate found in the research encourages one to create practical programs for safety, not only in the procedural and technical dimension, but also in the social and psychological one.
In its development, air transport is obliged to take into account guidelines related to its sustainability. An important element thereof consists of making sure that the working conditions for all the workers employed in this sector are safe and healthy. The aim of this research was to analyze the relationship between the attitude towards safety and the perceived feeling of threat in the workplace among respondents belonging to the airport ground staff occupational group. The research verified the following: 1. whether a relationship exists between the safety attitude (in the following dimensions: affective, cognitive, and behavioral) and the feeling of threat in the workplace (in the following dimensions: internal discomfort related to the fear of potential threats, the fear of current threats, and seeking to avoid threats); 2. whether attitudes towards safety act as predictors of the feeling of threat in the workplace. A total of 299 individuals took part in the research. Purposive sampling was used, based on criteria related to the respondents being members of airport ground staff. The Safety Attitudes Questionnaire by M. Znajmiecka-Sikora was used in the research. The feeling of threat was assessed using Feeling of Threat at Work Questionnaire by Mamcarz. The results obtained confirmed the assumed negative correlation between the main variables, and at the same time they revealed that among the studied safety attitude components, only the affective component makes it possible to predict the general feeling of threat, being its negative predictor (β = −0.14; s.e. = 0.33; t = −2.27; p = 0.024). The affective component of the safety attitude also constituted a negative predictor of one of the dimensions of the studied feeling of threat, namely seeking to avoid threats (β = −0.22; s.e. = 0.17; t = −3.66; p < 0.001).
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