Andersson and Pearson's (1999) seminal article on workplace incivility has paved the way for nearly two decades of research focusing on rude and discourteous behavior at work. We now have a better understanding of the dynamics associated with uncivil workplace interactions including the characteristics of those who instigate and are targeted with workplace incivility, the negative consequences of incivility, the mechanisms that link incivility and negative outcomes, and the boundary conditions that affect these relationships. The present article provides a "roadmap" for workplace incivility researchers by identifying five assumptions that we propose are acting as "speedbumps" in current workplace incivility research by limiting advancements about what workplace incivility is and how it functions. We then introduce five "alternative routes" for future workplace incivility research based on these identifications. Our goal is to guide and accelerate research toward a more nuanced understanding of workplace incivility as behavior that occurs within an organizational system. (PsycINFO Database Record
In a set of two studies, based on employees from two countries, we examined how emotion regulation moderates the relationship between psychological contract breach and (a) feelings of violation and (b) proactive behaviors (knowledge sharing and taking charge). We found that cognitive change buffers the negative effect of breach on feelings of violation and knowledge sharing (Study 1, United States). We replicate this result using taking charge as an outcome. In addition, we demonstrate that using high levels of attentional deployment as an emotion regulation strategy accentuates the negative effect of both social and generative breach on employees' taking charge (Study 2, the Netherlands). Based on our results, we call for additional research on how emotion regulation modifies the relationship between psychological contract breach and work outcomes.
Purpose – The purpose of this paper is to conceptualize, understand, and measure positive and negative aspects of supervisor developmental feedback (SDF) and investigate their relationships with task performance. Design/methodology/approach – In Study 1, common themes in SDF were identified and a set of SDF items were developed to capture the positive and negative SDF domain. Study 2 entailed the administration of the items to respondents to examine the dimensionality of the items through exploratory factor analysis. In Study 3, using confirmatory factor analysis we further examined the extent to which positive and negative developmental feedback (PSDF and NSDF) were conceptually distinct from each other and different from an existing general measure of supervisor feedback. Findings – Study 1 and Study 2 yielded evidence that positive and negative SDF are distinct yet related constructs. Positive SDF predicted employee task performance. The positive SDF by negative SDF interaction predicted task performance. Research limitations/implications – The authors provide criterion-related validity evidence by examining the predictive validity of positive and negative SDF on subordinate task performance (reported by supervisors). Future research should examine the role of positive and negative SDF in predicting job performance in other samples and cultural contexts and for other outcomes, including organizational citizenship. Originality/value – This research refines the SDF domain by identifying positive and negative domains of the SDF construct. The authors propose and test the joint influence of positive and negative SDF. The novel findings point to the importance of supervisors providing both positive and negative feedback to enhance performance.
Purpose -The purpose of this paper is to investigate the extent to which employees' perceptions of alienation (personal and social) are related to positive (career satisfaction) and negative (careerist orientation) career-related outcomes and to examine the mediating role of career satisfaction. Design/methodology/approach -The paper used a cross-sectional design, with questionnaires administered to 165 employees working in organizations in the USA to test the relationship between alienation and careerism through career satisfaction. Findings -Alienation was found to be a positive predictor of employee careerism, and a negative predictor of their career satisfaction. The data were consistent with a model positioning career satisfaction as a mediator of the alienation to careerism relationship. Research limitations/implications -Future research should examine the relationship between alienation and career outcomes in other organizations and job families, to enhance generalizability. Data should be also collected longitudinally, to extend the current cross-sectional design. Practical implications -Understanding the empirical link between alienation and career outcomes can provide useful information to reduce negative career outcomes. Originality/value -The findings point toward a positive relationship between employee alienation and their careerism. In doing so, the paper adds to a body of work where careerism was connected with structural rather than individual predictors.
Building on Hobfoll's (1989Hobfoll's ( , 2001) conservation of resources theory, we posit childcare is an essential resource to working parents. In addition to previously demonstrated childcare satisfaction (CCS) dimensions, we propose and demonstrate empirical support for a convenience dimension of CCS. Satisfaction with caregiver convenience refers to a parent's evaluation of the caregiver's location and availability. We hypothesize that timerelated dimensions of CCS (caregiver dependability and convenience) relate to employee well-being and withdrawal, because they diminish time-based family interfering with work (FIW). We also propose quality-related CCS dimensions (caregiver attentiveness, communication, and cost) relate to psychological well-being, because they reduce strainbased FIW. Survey data from a sample of 316 university employees (faculty and staff) who were parents of under school-age children (infancy through preschool) revealed timebased FIW as an explanatory mechanism for the relationships between satisfaction with caregiver convenience and both turnover intentions and absenteeism (due to childcare issues). In addition, strain-based FIW mediated the effects of satisfaction with caregiver attentiveness on well-being and satisfaction with caregiver cost on well-being. This study expands previous research on CCS by demonstrating that CCS is related to important work outcomes in part because it reduces time-and strain-based FIW.
Purpose The purpose of this paper is to examine the inclusive leadership’s too-much-of-a-good-thing effect (TMGT effect) and illustrate the possibility of the potential drawbacks of inclusive leadership. Design/methodology/approach In total, 191 questionnaires were valid and used in the study. Employee participants were asked to report their direct supervisor’s inclusive leadership. Employees’ direct supervisors were asked to rate employees’ task performance to minimize common method variance. The authors use regression analysis to test the hypothesis. Findings An inverted U-shape characterizes the relationship between inclusive leadership and subordinates’ task performance. Specifically, employees’ task performance is low when the supervisor’s inclusive leadership is low; task performance increases when inclusive leadership is from low to moderate levels, and task performance decreases when inclusive leadership is from moderate to high levels. Originality/value The study sheds light on inclusive leadership, especially the inclusive leadership in Chinese context. In addition, this finding is important as it investigates the inclusion’s TMGT effect which is rare in organizational research, and the findings also provide additional evidence of TMGT effect in management fields.
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