Andersson and Pearson's (1999) seminal article on workplace incivility has paved the way for nearly two decades of research focusing on rude and discourteous behavior at work. We now have a better understanding of the dynamics associated with uncivil workplace interactions including the characteristics of those who instigate and are targeted with workplace incivility, the negative consequences of incivility, the mechanisms that link incivility and negative outcomes, and the boundary conditions that affect these relationships. The present article provides a "roadmap" for workplace incivility researchers by identifying five assumptions that we propose are acting as "speedbumps" in current workplace incivility research by limiting advancements about what workplace incivility is and how it functions. We then introduce five "alternative routes" for future workplace incivility research based on these identifications. Our goal is to guide and accelerate research toward a more nuanced understanding of workplace incivility as behavior that occurs within an organizational system. (PsycINFO Database Record

The workplace is an environment where individuals have little choice about with whom they interact. As such, employees may find themselves engaged in conversations with coworkers whose political opinions and perspectives are divergent from their own. In the present study, we examined how coworkers' (dis)similarity in political identity is related to the quality of their interpersonal interactions and subsequent well‐being. We predicted that political identity dissimilarity is associated with experiences of workplace incivility and, in turn, declines in psychological and occupational well‐being. We tested our hypotheses in a four‐wave survey study conducted during the 2012 U.S. presidential election using structural equation modeling. Consistent with our expectations, results indicated that political identity dissimilarity was associated with increased reports of incivility experiences instigated by coworkers, which, in turn, was associated with increased burnout and turnover intentions and diminished job satisfaction. The relationship between incivility and well‐being was mediated by psychological distress. Overall, the findings demonstrate that political identity dissimilarity is detrimentally related to job attitudes and well‐being via triggering workplace incivility, which provides meaningful implications for organizations on how to mitigate the negative influences of identity dissimilarity.

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