The decrease in the number of JT express users for 2017-2020 is a serious problem because consumers choose to use other expeditions.This study aims to determine the effect of service quality, delivery rates, timeliness on customer satisfaction JT Express Students of the Faculty of Economics and Business, PGRI University Semarang. In this study, students of the Faculty of Economics and Business, PGRI University Semarang in the 2017,2018,2019 class with a total of 256 respondents. The process of collecting data by distributing questionnaires through the Google Form for Students of the Faculty of Economics and Business, Universitas PGRI Semarang in the 20172018,2019 class. This study uses Multiple Linear Test with IBM SPSS 22. The results of this study indicate a positive and significant effect between service quality, shipping rates on customer satisfaction JT Express Students of the Faculty of Economics and Business, PGRI University Semarang. Punctuality has no effect on customer satisfaction JT Express Students of the Faculty of Economics and Business, PGRI University Semarang. Quality of service, delivery rates and timeliness there are variables that must be considered, namely related to timeliness because service quality and delivery rates affect customer satisfaction
The purpose of this study was to examine the independent variables, namely soft skills and work experience on the dependent variable of work readiness through work motivation as a mediating variable. The population in this study was students in the 2018 Faculty of Economics and Business (FEB) Department of PGRI Semarang University, which amounted to 167 people. Sampling in this study used a saturated sample. The sample in this study were all students of economics and business class 2018, totaling 167 people. Collecting data in this study using a questionnaire. The analytical method used is the Structural Equation Model (SEM) with Smart PLS 3.2.9 analysis tool. The results showed that the research model had met the validity and reliability of the construct on the SEM assumption with Smart PLS 3.2.9 so that the model was declared feasible. Based on data analysis, it can be concluded that: 1) Soft skills and work readiness of students of the Faculty of Economics and Business, PGRI University Semarang, 2) Internship experience and work readiness of students of the Faculty of Economics and Business, PGRI University Semarang, 3) Work motivation and work readiness of students of the Faculty of Economics and Business, PGRI University Semarang, 4) Soft skills and Work Motivation of Students of the Faculty of Economics and Business, PGRI University of Semarang, 5) Internship experience and work motivation of students of the Faculty of Economics and Business, PGRI University Semarang, 6) Indirect influence of soft skills on work readiness of Faculty Students Economics and Business PGRI Semarang University through work motivation, 7) Internship experience and work readiness Students of the Faculty of Economics and Business, PGRI University Semarang through work motivation
Sektor pariwisata merupakan katalisator pembangunan (agent of development) yang dapat mengakselerasi proses pembangunan. Menggunakan model analisis I-O terbuka di Provinsi Bangka-Belitung tahun 2010 yang bersumber dari data Badan Pusat Statistik (BPS), tujuan penelitian ini adalah ingin melihat dampak investasi di sektor pariwisata KEK Tanjung Kelayang di Kepulauan Bangka Belitung dan dampaknya terhadap sektor-sektor dalam perekonomian melalui analisis sektor kunci. Hasil analisis menunjukkan adanya tiga sektor yang termasuk dalam sektor kunci perekonomian Bangka Belitung yaitu Sektor Industri Pengolahan; Sektor Penyediaan Akomodasi dan Penyediaan Makan Minum; dan Sektor Perdagangan Besar dan Eceran, Reparasi dan Perawatan Mobil dan Sepeda Motor. Hasil sektor kunci menunjukkan bahwa investasi pemerintah di sektor pariwisata khususnya Sektor Penyediaan Akomodasi dan Penyediaan Makan Minum dengan pengembangan Kawasan Ekonomi Khusus (KEK) Tanjung Kelayang sudah tepat. Sektor ini merupakan salah satu sektor kunci perekonomian Bangka-Belitung yang mampu menjadi penggerak kenaikan output sektor lainnya dan juga sektor pariwisata itu sendiri.
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