Purpose -The purpose of this paper is to ascertain the level of socially responsible behavior of the top ten hotel companies. Design/methodology/approach -This study used content analysis method to identify and describe social responsibility (SR) patterns in web sites, annual reports and corporate social responsibility (CSR) reports for the top ten hotel companies as listed in Hotels magazine. Findings -The findings reveal that 80 percent of the hotel companies analyzed reported socially responsible activities relating to some form of charitable donations. A diversity policy was reported by 60 percent of the hotel companies, while 40 percent provided some mention of SR in their vision or mission statements. Some companies were highly focused on providing a balanced approach to SR while other hotel companies were less focused in their efforts. The areas of SR that seemed to be lacking with regards to reporting were environmental, and vision and values. Research limitations/implications -Future studies should collect data from hospitality organizations and potential shareholders via interviews and surveys. Practical implications -With rising consumer awareness regarding corporate responsibility (CR), it is important for the industry to begin profiling their efforts at SR as part of their overall corporate and business strategies. Originality/value -This is one of the first research papers looking at CSR in the hospitality industry. It provides some practical implications about reporting of socially responsible activities for hospitality organizations.

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Highlights This study evaluates progress on bibliometric studies in tourism. Systematic review studies emerged as the major group. Relatively few studies utilized evaluative and relational bibliometric studies. Samples of bibliometric studies were formed from articles mainly indexed by SSCI. The main implication is that unknown patterns have not been revealed. AbstractThis study evaluates bibliometric studies in tourism, depicts emerging themes, and offers critical discussions for theory development and future research. To achieve this aim, 190 papers with bibliometric analyses from leading hospitality and tourism journals were selected and critically analyzed. The research findings reveal that bibliometric articles published in these journals significantly increased after 2008. However, systematic review studies emerged as the major group, and relatively few studies utilized evaluative bibliometric and relational bibliometric studies. Study results suggest that paucity still exists, particularly in relational bibliometric studies in tourism. This is one of the first studies in this area that offers critical discussions and suggestions related to theory development and future research in this research vein.

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