The survey was carried out by means of an online program offered to 291 students from public and private institutions from several regions of Brazil. Confirmatory Factor Analysis and Structural Equation Modeling were used for data analysis in order to understand the student satisfaction process in virtual learning system. Findings show that variations in system quality, information quality, and service quality influence the use of the system, and the User Satisfaction construct had 89% of variance explained by Information Quality and Service Quality.Many of the benefits of distance learning programs are related to students' satisfaction and the intensity with which they make use of the learning system. With awareness of the indicators that are antecedents of these variables, education executives can plan investments that meet the most significant demands and use the information to deal with one of the major problems in distance learning: the dropout rate. Future researches should study this subject longitudinally.

Este artigo apresenta uma análise da pesquisa científica brasileira em Sistemas de Informação (SI). Ele avalia o estado da arte da área a partir do exame de 343 artigos publicados em revistas científicas de Administração entre os anos de 1990 e 2003. A análise se concentra nos temas abordados e nas estratégias e metodologias de pesquisa. Constatou-se que: primeiro, no período ocorreu uma significativa redução na proporção de ensaios teóricos publicados; segundo, as estratégias de pesquisa são predominantemente exploratórias; terceiro, o estudo de caso e a pesquisa survey são os métodos preferenciais adotados; e, quarto, há um predomínio do tema Administração da Informação. Especificamente, para o período 1990-1997 avaliou-se a qualidade científica dos artigos publicados e verificou-se a existência de várias limitações metodológicas. Com o propósito de consolidar a pesquisa na área, sugerem-se algumas ações à comunidade acadêmica de SI para aperfeiçoar a consistência metodológica e a relevância das pesquisas. Norberto HoppenEscola de Administração -UFRGS PALAVRAS-CHAVE Sistemas de Informação, produção científica, avaliação, pesquisa, artigos científicos. Fernando S. Meirelles FGV-EAESP ABSTRACT This article presents an assessment of the scientific research developed in Brazil in

Resumo Este estudo explora as características de infraestrutura e uso das tecnologias da informação e comunicação dos municípios brasileiros, refletindo sobre a possibilidade de desenvolverem ações de governo eletrônico e smart cities. Um estudo quantitativo de análise de agrupamentos foi realizado sobre dados da Munic 2014 e identificou quatro clusters: o Sem-tecnologia, o Atento ao cidadão, o Atento à legislação e o Provido de TIC, que sugerem diferentes vias de ação em TIC. Cada grupo de municípios apresenta diferentes necessidades para o desenvolvimento de ações de governo eletrônico e smart cities, que requerem ações específicas para cada um dos quatro clusters.

Purpose: the objective of this study was to analyze innovation in Brazilian organizations when enabled through SIS, in the strategy-as-practice approach, on the influence of moderating environmental dynamism. Methods: we performed structural equation modeling using the statistical technique of partial least squares path modeling (PLS-PM) and post hoc analysis to identify unobserved heterogeneity, with a sample of 256 Brazilian companies from different sectors. Results: the results revealed that the SIS had a strong and significant influence on the innovation of exploitation and exploration. The environmental uncertainty of dynamism moderation was not present in the relationship between SIS and the innovation of exploitation. However, SIS showed a strong and significant influence on innovation of exploration in high levels of dynamism. The existence of unobserved heterogeneity was identified for two segments of the sample, demonstrating a strong path effect between SIS and innovation of exploration and exploitation on the high presence of dynamism in service companies with a size greater than 500 employees. Conclusions: the study contributed to the extension of the strategy-as-practice and innovation literature, by identifying SIS as an alternative in the planning process to enable innovation in the organization, in environments with a high rate of change and unpredictability.

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This study aims to identify the influences of strategic information systems (SIS) on the relationship of innovation (exploration/exploitation), ambidexterity and organizational performance (OP). We used the statistical technique of Partial least squares path modeling (PLS-PM) with a sample of 256 Brazilian companies from different sectors. The data revealed that exploitative innovation was positively associated with OP. As a result of the study, it was confirmed that a strong SIS presence increases the influences of innovation (exploration and exploitation) and ambidexterity on OP. Ambidexterity was positively associated with OP and presented higher path coefficients compared to the relationships between exploratory and exploitative innovation and OP. This relationship shows that ambidextrous organizations have higher OP. The study also confirmed that 96% of ambidextrous organizations have a strong SIS presence. This study may have implications for the management practices of organizations that use SIS in their strategic planning stages by enabling innovation focused on improving OP.

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