RESUMOAs organizações têm buscado um uso cada vez mais intenso e amplo de Tecnologia de Informação, considerando-a uma poderosa ferramenta empresarial que representa investimento significativo e deve ter uma implementação bem-sucedida. Nesse ambiente, dois dos principais esforços organizacionais são a identificação do valor estratégico dessa tecnologia e uma gerência efetiva de seus projetos a fim de aumentar suas chances de sucesso. Este artigo tem como objetivo principal identificar os componentes de valor estratégico de Tecnologia de Informação e as variáveis e os fatores críticos de sucesso dos projetos dessa tecnologia. Sua contribuição é a consolidação da Estrutura de Análise de Valor Estratégico de Tecnologia de Informação e a identificação das Variáveis e dos Fatores Críticos de Sucesso de Projetos de Tecnologia de Informação. ABSTRACT The organizations have used the Information Technology in a stronger and deeper way, considering it as a powerful tool which need huge investments and successful guaranties. This environment requires knowledge about Information Technology strategic value and an effective management of its projects. This article has as main objective to identify the components of Information Technology Strategic Value and the technological project variables and critical success factors. The contribution is the consolidation of the Information Technology Strategic Value Analysis Structure and the identification of the Information Technology ProjectsVariables and Critical Success Factors.PALAVRAS-CHAVE Tecnologia de informação, valor estratégico de TI, projetos de TI, administração de TI, estratégia de TI.
Purpose This study argues that strategic information systems (SISs) are necessary for organizations’ survival and corporate performance in turbulent economic environments. Applying Miles and Snow’s strategy typology, the purpose of this paper is to explore how SIS supports business strategy and corporate performance. Design/methodology/approach This study uses quantitative survey data from 389 Brazilian companies during economic crises and analyzes them using structural equation modeling. Findings There is strong evidence that SIS promotes capacity and flexibility to create competitive strategies in response to environmental changes. SIS significantly and positively predicts firms’ use of prospector strategies, reducing the need to sacrifice efficiency for innovation. SIS can predict corporate performance more strongly than firms’ strategic orientations can. Practical implications The results provide organizations insights on how SIS enables strategic planning processes to create competitive strategy and improve performance during economic turbulence. Originality/value This research demonstrates SIS’s positive effects during economic turbulence on competitive strategy and performance, revealing that corporate performance is influenced more by SIS (strategic process) than strategic orientation (content). Hence, this study fills a research gap in the information systems strategy literature by contributing new insights about SIS.
Su m á r i o : 1. Introdução; 2. Dimensões do uso de tecnologia de informação em benefício dos negócios; 3. Benefícios oferecidos pelo uso de tecnologia de informação; 4. Uso de tecnologia de informação e o desempenho empresarial; 5. Governança e administração de tecnologia de informação; 6. Metodologia de pesquisa; 7. Benefícios do uso de tecnologia de informação no desempenho empresarial: caso da empresa; 8. Conclusões.Su m m a ry : 1. Introduction; 2. Dimensions of information technology usage to the benefit of business; 3. Benefits from the use of information technology; 4. Information technology usage and business performance; 5. Information technology governance and management; 6. Research method; 7. Benefits from the use of information technology to business performance: a case study; 8. Conclusions. Palavra S -chave : tecnologia de informação; desempenho empresarial; governança de TI; administração de TI. K e y w o r d S : information technology; business performance; IT governance; IT management.
tecnologia da informação, informática, administração de informática em bancos, sistemas de informações, fatores críticos de sucesso, bancos privados, administração bancária, setor bancário, estratégia competitiva.
Few studies have investigated the influence of "information capital," through IT-enabled dynamic capability, on corporate performance, particularly in economic turbulence. Our study investigates the causal relationship between performance perspectives of the balanced scorecard using partial least squares path modeling. Using data on 845 Brazilian companies, we conduct a quantitative empirical study of firms during an economic crisis and observe the following interesting results. Operational and analytical IT-enabled dynamic capability had positive effects on business process improvement and corporate performance. Results pertaining to mediation (endogenous variables) and moderation (control variables) clarify IT's role in and benefits for corporate performance.KEYWORDS | Corporate performance, information technology, dynamic capability, business process improvement, economic turbulence. RESUMO Poucos estudos já investigaram a influência do "capital de informação", através da analítica teve efeitos positivos na melhoria dos processos de negócios e no desempenho corporativo; os resultados relacionados à mediação (variáveis endógenas) e à moderação (variáveis de controle) esclarecem o papel da TI e seus benefícios para o desempenho corporativo. PALAVRAS-CHAVE | Desempenho corporativo, tecnologia da informação, capacidade dinâmica, melhoria de processos de negócios, turbulência econômica. RESUMEN Pocos estudios han investigado la influencia del
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