Process mining techniques are able to extract knowledge from event logs commonly available in today’s information systems. These techniques provide new means to discover, monitor, and improve processes in a variety of application domains. There are two main drivers for the growing interest in process mining. On the one hand, more and more events are being recorded, thus, providing detailed information about the history of processes. On the other hand, there is a need to improve and support business processes in competitive and rapidly changing environments. This manifesto is created by the IEEE Task Force on Process Mining and aims to promote the topic of process mining. Moreover, by defining a set of guiding principles and listing important challenges, this manifesto hopes to serve as a guide for software developers, scientists, consultants, business managers, and end-users. The goal is to increase the maturity of process mining as a new tool to improve the (re)design, control, and support of operational business processes

Predictive business process monitoring refers to the act of making predictions about the future state of ongoing cases of a business process, based on their incomplete execution traces and logs of historical (completed) traces. Motivated by the increasingly pervasive availability of ne-grained event data about business process executions, the problem of predictive process monitoring has received substantial a ention in the past years. In particular, a considerable number of methods have been put forward to address the problem of outcomeoriented predictive process monitoring, which refers to classifying each ongoing case of a process according to a given set of possible categorical outcomes -e.g., Will the customer complain or not? Will an order be delivered, canceled or withdrawn? Unfortunately, di erent authors have used di erent datasets, experimental se ings, evaluation measures and baselines to assess their proposals, resulting in poor comparability and an unclear picture of the relative merits and applicability of di erent methods. To address this gap, this article presents a systematic review and taxonomy of outcome-oriented predictive process monitoring methods, and a comparative experimental evaluation of eleven representative methods using a benchmark covering 24 predictive process monitoring tasks based on nine real-life event logs.

Process mining allows analysts to exploit logs of historical executions of business processes to extract insights regarding the actual performance of these processes. One of the most widely studied process mining operations is automated process discovery. An automated process discovery method takes as input an event log, and produces as output a business process model that captures the control-flow relations between tasks that are observed in or implied by the event log. Various automated process discovery methods have been proposed in the past two decades, striking different tradeoffs between scalability, accuracy and complexity of the resulting models. However, these methods have been evaluated in an ad-hoc manner, employing different datasets, experimental setups, evaluation measures and baselines, often leading to incomparable conclusions and sometimes unreproducible results due to the use of closed datasets. This article provides a systematic review and comparative evaluation of automated process discovery methods, using an open-source benchmark and covering twelve publicly-available real-life event logs, twelve proprietary real-life event logs, and nine quality metrics. The results highlight gaps and unexplored tradeoffs in the field, including the lack of scalability of some methods and a strong divergence in their performance with respect to the different quality metrics used.

Abstract. Today's information systems record real-time information about business processes. This enables the monitoring of business constraints at runtime. In this paper, we present a novel runtime verification framework based on linear temporal logic and colored automata. The framework continuously verifies compliance with respect to a predefined constraint model. Our approach is able to provide meaningful diagnostics even after a constraint is violated. This is important as in reality people and organizations will deviate and in many situations it is not desirable or even impossible to circumvent constraint violations. As demonstrated in this paper, there are several approaches to recover after the first constraint violation. Traditional approaches that simply check constraints are unable to recover after the first violation and still foresee (inevitable) future violations. The framework has been implemented in the process mining tool ProM.

Modern information systems that support complex business processes generally maintain significant amounts of process execution data, particularly records of events corresponding to the execution of activities (event logs). In this paper, we present an approach to analyze such event logs in order to predictively monitor business constraints during business process execution. At any point during an execution of a process, the user can define business constraints in the form of linear temporal logic rules. When an activity is being executed, the framework identifies input data values that are more (or less) likely to lead to the achievement of each business constraint. Unlike reactive compliance monitoring approaches that detect violations only after they have occurred, our predictive monitoring approach provides early advice so that users can steer ongoing process executions towards the achievement of business constraints. In other words, violations are predicted (and potentially prevented) rather than merely detected. The approach has been implemented in the ProM process mining toolset and validated on a real-life log pertaining to the treatment of cancer patients in a large hospital.