Process mining techniques are able to extract knowledge from event logs commonly available in today’s information systems. These techniques provide new means to discover, monitor, and improve processes in a variety of application domains. There are two main drivers for the growing interest in process mining. On the one hand, more and more events are being recorded, thus, providing detailed information about the history of processes. On the other hand, there is a need to improve and support business processes in competitive and rapidly changing environments. This manifesto is created by the IEEE Task Force on Process Mining and aims to promote the topic of process mining. Moreover, by defining a set of guiding principles and listing important challenges, this manifesto hopes to serve as a guide for software developers, scientists, consultants, business managers, and end-users. The goal is to increase the maturity of process mining as a new tool to improve the (re)design, control, and support of operational business processes

Abstract. Under the umbrella of buzzwords such as "Business Activity Monitoring" (BAM) and "Business Process Intelligence" (BPI) both academic (e.g., EMiT, Little Thumb, InWoLvE, Process Miner, and MinSoN) and commercial tools (e.g., ARIS PPM, HP BPI, and ILOG JViews) have been developed. The goal of these tools is to extract knowledge from event logs (e.g., transaction logs in an ERP system or audit trails in a WFM system), i.e., to do process mining. Unfortunately, tools use different formats for reading/storing log files and present their results in different ways. This makes it difficult to use different tools on the same data set and to compare the mining results. Furthermore, some of these tools implement concepts that can be very useful in the other tools but it is often difficult to combine tools. As a result, researchers working on new process mining techniques are forced to build a mining infrastructure from scratch or test their techniques in an isolated way, disconnected from any practical applications. To overcome these kind of problems, we have developed the ProM framework, i.e., an "pluggable" environment for process mining. The framework is flexible with respect to the input and output format, and is also open enough to allow for the easy reuse of code during the implementation of new process mining ideas. This paper introduces the ProM framework and gives an overview of the plug-ins that have been developed.

One of the aims of process mining is to retrieve a process model from an event log. The discovered models can be used as objective starting points during the deployment of process-aware information systems (Dumas et al., eds., Process-Aware Information Systems: Bridging People and Software Through Process Technology. Wiley, New York, 2005) and/or as a feedback mechanism to check prescribed models against enacted ones. However, current techniques have problems when mining processes that contain non-trivial constructs and/or when dealing with the presence of noise in the logs. Most of the problems happen because many current techniques are based on local information in the event log. To overcome these problems, we try to use genetic algorithms to mine process models. The main motivation is to benefit from the global search performed by this kind of algorithms. The non-trivial constructs are tackled by choosing an internal representation that supports them. The problem of noise is naturally tackled by the genetic algorithm because, per definition, these algorithms are robust to noise. The main challenge in a genetic approach is the definition of a good fitness measure because it guides the global search performed by the genetic algorithm. This paper explains how the genetic algorithm works. Experiments with synthetic and real-life logs show that the fitness measure indeed leads to the mining of process models that are complete (can reproduce all the behavior in the log) and precise (do not allow for extra behavior that cannot be derived from the event log). The genetic algorithm is implemented as a plug-in in the ProM framework.

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One approach to secure systems is through the analysis of audit trails. An audit trail is a record of all events that take place in a system and across a network, i.e., it provides a trace of user/system actions so that security events can be related to the actions of a specific individual or system component. Audit trails can be inspected for the presence or absence of certain patterns. This paper advocates the use of process mining techniques to analyze audit trails for security violations. It is shown how a specific algorithm, called the α-algorithm, can be used to support security efforts at various levels ranging from low-level intrusion detection to high-level fraud prevention.

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