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This study explores forms of social media fatigue described by professional journalists, including frustration with the perception of their increased affective labor, dissatisfaction with communication environments on particular social media platforms, and increased anxiety about the possible impact of social media use on both their professional reputations and personal well-being. We argue that these forms of social media fatigue have influenced new professional practices on social media practice that include strategies of disconnecting from, but not necessarily terminating, social media use. Using a comparative analysis of semistructured interviews with Australian and American professional journalists, this study illustrates that experiences of social media fatigue over time have resulted in a careful renegotiation of professional and personal boundaries around journalists’ social media use, influenced by the technological, social, and cultural affordances of specific media platforms, organizational and institutional constraints, as well as the online literacies and behaviors of journalists themselves.

Seniors are amongst the most digitally excluded in Australia. Despite the increasing popularity of social media, seniors often lack access to technology and to basic digital skills. Thus many seniors do not derive the social benefits and service realisation that arise from online forms of communication and engagement. One barrier to digital inclusion for seniors is learning how to make use of digital and online tools in a way that incorporates their specific needs, interests and capabilities. The 60+ Online project fostered digital inclusion amongst 22 Australian seniors with varied digital skills and from diverse socio-economic and cultural backgrounds. Within workshops, researchers encouraged seniors to learn basic digital skills, addressed seniors’ concerns about confidentiality and privacy, and introduced them to safe and regulated online social media platforms. Seniors were encouraged to draw upon personal and community interests to inform storyboarding and digital story development. Digital stories were generated and edited using personal mobile technology. Social media sites (a closed Facebook page and personal Instagram accounts) facilitated sharing of digital skills development and experiences outside the workshops. Regardless of digital skill levels at outset, every senior who completed the workshops ‘graduated’, and produced their own digital story. These digital stories were showcased at festivals, City Council events, and hosted on YouTube. This article outlines the framework used for this project, from the first co-design workshop to YouTube dissemination. We provide links to workshop resources and tools (iPads, smartphones and apps used) in order to provide a model for digital inclusion that may be replicated for other disadvantaged or vulnerable groups in diverse community-based settings.

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Based on interviews with Swiss journalists who specialise in war and international reportage, this article investigates the extent to which social media impacts on reportage of war and conflict. The interviews examine journalists' perceptions of the threats and opportunities posed by use of social media in reporting conflict, by investigating how journalists position themselves and their practices within this new media ecosystem. In particular, the interviews explore whether challenges to professional journalism encountered in previous studies of reportage of war and conflict are overcome by the use of social media. It explores if social media can mitigate the effects of military and government restriction of information, changing newsroom dynamics and issues of audience engagement in reportage of conflict. The findings highlight that in the context of war and conflict, the dynamism of social media creates opportunities for fast news dissemination, pluralised voices in reportage and extended audience reach. However, reporters must also negotiate the complexities that fast, multi-medium and multi-sourced information create for reportage, especially in terms of the verification and contextualisation of information. Thus this article argues that although social media adds dynamism to journalistic environments, this dynamism also brings new levels of complexity to journalistic practice that professional media workers must negotiate.

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