No abstract

Research on recommender systems has traditionally focused on the development of algorithms to improve accuracy of recommendations. So far, little research has been done to enable user interaction with such systems as a basis to support exploration and control by end users. In this paper, we present our research on the use of information visualization techniques to interact with recommender systems. We investigated how information visualization can improve user understanding of the typically black-box rationale behind recommendations in order to increase their perceived relevance and meaning and to support exploration and user involvement in the recommendation process. Our study has been performed using TalkExplorer, an interactive visualization tool developed for attendees of academic conferences. The results of user studies performed at two conferences allowed us to obtain interesting insights to enhance user interfaces that integrate recommendation technology. More specifically, effectiveness and probability of item selection both increase when users are able to explore and interrelate multiple entities -i.e. items bookmarked by users, recommendations and tags.

No abstract

Abstract.In this research we investigated the role of user controllability on personalized systems by implementing and studying a novel interactive recommender interface, SetFusion. We examined whether allowing the user to control the process of fusing or integrating different algorithms (i.e., different sources of relevance) resulted in increased engagement and a better user experience. The essential contribution of this research stems from the results of a user study (N=40) of controllability in a scenario where users could fuse different recommendation approaches, with the possibility of inspecting and filtering the items recommended. First, we introduce an interactive Venn diagram visualization, which combined with sliders, can provide an efficient visual paradigm for information filtering. Second, we provide a three-fold evaluation of the user experience: objective metrics, subjective user perception, and behavioral measures. Through the analysis of these metrics, we confirmed results from recent studies, such as the effect of trusting propensity on accepting the recommendations and also unveiled the importance of features such as being a native speaker. Our results present several implications for the design and implementation of user-controllable personalized systems.

No abstract

Recommender or Recommendation Systems (RS) aim to help users dealing with information overload: finding relevant items in a vast space of resources. Research on RS has been active since the development of the first recommender system in the early 1990s, Tapestry, and some articles and books that survey algorithms and application domains have been published recently. However, these surveys have not extensively covered the different types of information used in RS (sources of knowledge), and only a few of them have reviewed the different ways to assess the quality and performance of RS. In order to bridge this gap, in this chapter we present a classification of recommender systems, and then we focus on presenting the main sources of knowledge and evaluation metrics that have been described in the research literature.

Cities are growing at a fast rate, and transportation networks need to adapt accordingly. To design, plan, and manage transportation networks, domain experts need data that reflect how people move from one place to another, at what times, for what purpose, and in what mode(s) of transportation. However, traditional data collection methods are not cost-effective or timely. For instance, travel surveys are very expensive, collected every ten years, a period of time that does not cope with quick city changes, and using a relatively small sample of people. In this paper, we propose an algorithmic pipeline to infer the distribution of mode of transportation usage in a city, using mobile phone network data. Our pipeline is based on a Topic-Supervised Non-Negative Matrix Factorization model, using a Weak-Labeling strategy on user trajectories with data obtained from open datasets, such as GTFS and OpenStreetMap. As a case study, we show results for the city of Santiago, Chile, which has a sophisticated intermodal public transportation system. Importantly, our pipeline delivers coherent results that are explainable, with interpretable parameters at each step. Finally, we discuss the potential applications and implications of such a system in transportation and urban planning.

No abstract