Knowledge is the primary asset of the software industry which increases the complexity of the software development activities. Knowledge Management (KM) is an important practice that offers processes namely KM cycles and addressed to knowledge capture, creation, storage, dissemination, sharing, and use. Thereby, understanding different means to consolidate individual's knowledge within the software industry is relevant to software development practitioners and researchers. Therefore, this article discusses how Scrum activities support KM cycle to convert the individual's knowledge into common knowledge within software development teams. Our analysis points out that KM cycle combined with Scrum practices is a potential tool to disseminate individual knowledge across software development team members.
The software industry depends intensively on its actor’s knowledge to develop its products. This knowledge is crucial to leverage innovation and market sustainability within the software industry companies. Knowledge Management (KM) processes are accomplished in the small- and medium-sized software industry companies daily, however, sometimes not formally. This paper proposes a questionnaire aimed to diagnose KM in small- and medium-sized enterprises (SME) of the software industry, namely, KMD Quest-SW. The KMD Quest-SW was designed to fill up the gap of KM diagnosis in SME in the software industry. The KMD Quest-SW has 46 statements distributed in six dimensions: so-called creation process, registration process, knowledge sharing, knowledge use, innovation process, and knowledge in the software industry. From the software industry perspective, our proposal appears as a promising tool to diagnose and map the knowledge flow in SMEs. From a scientific perspective, the questionnaire breaks new grounds for KM theoretically and practitioners to be adapted for other SME companies interested in KM.
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