No abstract

No abstract

Since 1990, both people’s recognition of the need for sustainability around the world and environmental management systems in the tourism industry have been growing. Academic studies have primarily focused on the willingness of consumers to pay more to stay in major hotel chains, finding that the incorporation of environmental management systems (EMSs) is a way to save money by reducing costs, while improving the image and competitive advantage of these chains in the market. However, the aggregate environmental impact of tourism activity does not only depend on the practices of industry leaders. It also relates to the degree to which all stakeholders adopt these practices. Boutique hotels fall under the category of small-sized accommodation and are characterized by their size, independent management, and respect for the local environment. Hotel consumers display positive attitudes with respect to green hotel practices, which provides a starting point for motivating hotels to continue working on improving their environmental impact performance. For this reason, the objective of this paper is to determine whether boutique hotel clients are willing to pay more for a hotel with an environmental management system. Two dependence techniques are applied, logit regression and linear regression. The results show that the respondents’ age and income, as well as the strength of their environmental commitment, are determinant factors of whether clients would pay more to stay in a boutique hotel with an EMS. This preliminary study tries to investigate the “willingness to pay” in the Spanish boutique hotels. The originality of this article responds to the demand for a more holistic perspective on the hospitality sector, contributing to the understanding of hotel clients and their willingness to pay more for an EMS.

The tracking of tourist movements is an essential aspect in the management of sustainable tourist destinations. The current information and communication technologies provide innovative ways of collecting data on tourist movements, but it is still necessary to evaluate tools and methods of study for this challenge. At this point, mobile technologies are the best candidate for this task. Given the relevance of the topic, this paper proposes a mapping science analysis of publications on "movement of tourists" and "traceability." It has been carried out in the two main sources WOS and SCOPUS. The term "traceability" is brought from industry and technology areas to be applied to the tourist movement/mobility tracking and management. The methodological scheme is based on a selection of search criteria with combinations of terms. The sources of specialized information in applied social sciences and technology were then selected. From there, the searches have been executed for their subsequent analysis in three stages-(I) relevance analysis filtering the results to obtain the most pertinent; (II) analysis of articles with similarity thematic, authors, journals or citations; (III) analysis of selected papers as input for the mapping analysis using Citespace. The automatic naming of clusters under the selected processing confirms that the analysis of movements is a valid scientific trend but research-oriented from the perspective of traceability is non-existent, so this approach is novel and complementary to existing ones and a potential contribution to knowledge about tourist movements. Finally, a set of methodological considerations and a classification of information capture tools are proposed. In this classification, mobile technology is the best option to enable tourist movement analysis.

PurposeThis exploratory study aims to identify the main risk reduction strategies when individuals suffer from coeliac disease (CD) or non-coeliac gluten sensitivity (NCGS) travel. Based on Yeung and Yee's (2013; 2019) model, the paper offers a new framework for analysing the main travel risk reduction strategies for people with specific food needs. The empirical work focuses on the perspectives of different stakeholders (CD and NCGS community, restaurant managers/service providers and nutritionists).Design/methodology/approachA qualitative approach based on thematic analysis is adopted. The results of 32 semi-structured in-depth interviews reveal different stakeholders' perspectives in order to understand the various strategies.FindingsThe findings confirm the high level of consensus that the main food risk reducers are: travel information, staff training in safety assurance, legislation and risk prevention protocols. The findings also show significant limitations in the information offered by restaurants, organisations and tourist destinations and the negative repercussions on the tourist experience and the reputation on a particular destination.Practical implicationsThe results will help hospitality business managers and destination management organisations develop food risk reduction strategies to solve some of the most important food-related problems when people in this market segment travel.Originality/valueThis work contributes to the literature by providing a new framework on travel risk reduction strategies for people with specific food needs. The novelty of this research is mainly found in the study of risk reduction strategies related to the travel decision-making process for those with CD and NCGS from different perspectives.

No abstract

RESUMENEl artículo se basa en una investigación sobre las posibilidades de crear un órgano de gestión del destino, de carácter mixto, para la gestión turística de Aranjuez. Se argumenta que para elegir el mejor modelo de órgano de gestión turística para un destino es necesario investigar tres categorías: caracterización del turismo, importancia relativa del turismo y madurez colaborativa de los actores turísticos del destino. La conclusión es que no existe un modelo de órgano de gestión mixta que pueda ser implantado en cualquier destino turístico, siendo el contexto específico y sus condiciones los que acaban aconsejando qué tipo de institución de gestión de destino es posible diseñar e implantar 1 .Palabras clave: Gobernanza, cooperación, organizaciones de gestión de destinos. Cooperation and governance for tourism development. Aranjuez as a case study ABSTRACTThis article describes the main reflections of an investigation about the possibility to create a destination management organization for the city of Aranjuez. In order to select the best tourism destination organization for a municipal level three categories need to be 1 Este artículo tiene su origen en un proyecto de investigación sustentado en un convenio entre el Ayuntamiento de Aranjuez y el CES Felipe II. Las autoras quieren agradecer a los revisores/as de la primera versión del artículo todos sus comentarios. Sus sugerencias han permitido mejorar mucho el presente trabajo.

ResumenEl principal objetivo de este trabajo es estudiar las posibilidades de la actividad deportiva ecuestre como catalizadora del turismo slow por medio de un estudio de caso concreto, Granxa do Souto (Galicia, España). La metodología empleada se divide en dos fases: una primera cualitativa (basada en dos entrevistas en profundidad) y una segunda de carácter cuantitativo para profundizar en las motivaciones de los visitantes y seguidores de la Granxa y sus preferencias sobre actividades en el destino, actividades gastronómicas y vinculadas a la actividad ecuestre. Los resultados obtenidos indican una gran afinidad entre el turista ecuestre y la filosofía slow y sobre ello se aportan las líneas de trabajo principales que deben incorporarse en la Granxa do Souto para adaptarse a la filosofía slow.Palabras clave: turismo slow; autenticidad; actividad ecuestre; Granxa do Souto; desarrollo local. AbstractThe main objective in this study is to explore equestrian activity as a catalyst for slow tourism development. It is focused on the study of Granxa do Souto (Galicia, España). In line with the exploratory nature of this study, a qualitative methodology was adopted in the first phase (two indepth interviews were conducted with the managers at Granxa do Souto). The second phase is based in a quantitative study, where the main aspects studied are motivations, preferences for activities at the destination, gastronomic and equestrian activities. The results reveal a high level of affinity between the equestrian tourist and the slow philosophy, and allow the definition of the main action points in order to adapt Granxa do Souto to the slow philosophy.