Work Satisfaction of Newly Hired Nursing Workers in a Public Hospital

Abstract

RESUMOEstudo descritivo exploratório, de abordagem quantitativa, realizado de maio a junho de 2011, objetivou avaliar a satisfação profissional de trabalhadores de enfermagem recém-admitidos em um hospital público. Participaram 133 profissionais que responderam ao questionário Índice de Satisfação no Trabalho. A maioria dos trabalhadores era do sexo feminino, casada e com 36,6 anos em média. No que se refere à satisfação atribuída, os componentes de maior pontuação foram a autonomia para enfermeiros e a remuneração para técnicos. O status profissional foi pontuado por ambos como componente de menor importância. Quanto à satisfação percebida os enfermeiros pontuaram a remuneração como mais importante e os técnicos os requisitos do trabalho. A interação apresentou menor satisfação percebida pelos participantes. Concluiuse que tomada de decisão e a recompensa financeira são importantes fatores de satisfação, enquanto o baixo reconhecimento da profissão e a deficiência no relacionamento interpessoal acarretam menor satisfação no trabalho de recém admitidos. Palavras-chave: Satisfação no Emprego; Enfermagem; Recursos Humanos em Hospital; Reestruturação Hospitalar. ABSTR ACT

Job satisfaction in an oncology nursing team

“…Regarding attributed satisfaction, the Autonomy component was the most valorized by the nursing team and by the nurses, which is in accordance with nurses in other studies (9,11,15) . It is inferred that these nursing professionals attribute importance to autonomy since they are qualified, have technical-scientific knowledge and mastery over their field, as well as seeking independence, determination and recognizing the priority of their activities.…”

“…A predominance of female sex and married or stable union was observed, as reported in other studies (8)(9)(10) , this marital status is considered to have less emotional drain which increases the probability of satisfaction (1) . It was noted that the nurses in this study were more specialized than the current Brazilian population and that in the category of technical level these employees had a high educational level (8) .…”

“…Autonomy favors motivation and professional productivity, stimulating dedication to the job and quality of the service (11) . While for nursing technicians/auxiliaries the Salary was the component with the greatest attributed satisfaction, as has been found in other technical teams and administrative nurses (9,11) . The remuneration is an aspect responsible for performance, motivation and job satisfaction, however it is also cited as a potential cause of worry and job dissatisfaction (11,16) .…”

“…For the nursing team and technicians/auxiliaries, the least valorized component of attributed satisfaction was Professional Status as has been reported in various studies (9,11,15) . For the nurses Organizational Policies was the component of least satisfaction, a result also corroborated in other research (7) .…”

Acreditação em hospital público: percepções da equipe multiprofissional

“…It follows, then, that this is an important relationship, since job satisfaction tends to reflect the quality of care and, therefore, the user/patient satisfaction (26)(27) . It is noteworthy, in I25 and I28 excerpts, the professional motivation derived from the service accredited with the highest level established by ONA (Level 3 -Accredited with Excellence).…”