Violence, Burnout and Minor Psychiatric Disorders in Hospital Work

Pai, Daiane Dal; Lautert, Liana; Souza, Sônia Beatriz Cócaro de; Marziale, María Helena Palucci; Tavares, Juliana Petri

doi:10.1590/s0080-623420150000300014

Cited by 59 publications

(74 citation statements)

References 22 publications

(65 reference statements)

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“…These common tendencies in health services prevent the visibility of violence and its consequences on the sufferers because they mask the real magnitude of the problem of violence at work (3) .…”

Section: Discussionmentioning

confidence: 99%

“…It is growing public health problem worldwide (1)(2)(3) , and healthcare workers are at an especially high risk of being assaulted during the performance of their work activities (2)(3)(4)(5) .…”

Section: Introductionmentioning

confidence: 99%

“…There is evidence that exposure to violence at work in health services is associated with psychological problems (3,10) . It is linked to the occurrence of workplace accidents and absenteeism and tends to reflect negatively on employee job satisfaction and recognition (3) .…”

Section: Introductionmentioning

confidence: 99%

“…It is linked to the occurrence of workplace accidents and absenteeism and tends to reflect negatively on employee job satisfaction and recognition (3) . In addition, violence can affect the entire team and compromise the quality of care provided to patients (10) .…”

Section: Introductionmentioning

confidence: 99%

“…The justification of this study proposal lies in the fact that, despite the recurrent acts of violence at work and the negative effect of violence in the work and health of nursing staff, this subject has been little explored in the hospital setting (2)(3)(4)(5)11) . To date, no Brazilian studies on the strategies used by nursing staff in conditions of violence at haemodialysis units have been identified.…”

Section: Introductionmentioning

confidence: 99%

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Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise

Cordenuzzi¹,

Lima

Prestes

et al. 2017

Rev. Gaúcha Enferm.

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Strategies used by nursing staff in situations of workplace violence in a haemodialysis unit ABSTRACTObjective: To identify strategies that nursing staff use at a haemodialysis unit in situations of violence by patients during care. Method: Qualitative descriptive and exploratory research with focus groups and the participation of eight workers of the nursing staff of a private haemodialysis unit in southern Brazil. The data were subjected to thematic content analysis.Results: The adopted strategies are described in the following categories: Tolerating violence due to the patient's health condition; Working around conflicting situations and giving in to patient's requests; Adopting a position of rejection to violence; and Staying away from the aggressor patient.Final considerations: Workers and, above all, the institution in the role of mediator, must work together to prevent and discourage violence in the workplace. Keywords:Nursing. Workplace violence. Strategies. Renal dialysis. Occupational health. RESUMO Objetivo: Identificar as estratégias utilizadas pelos trabalhadores de enfermagem de um serviço de hemodiálise em situações de violência perpetrada por pacientes durante a assistência.Método: Pesquisa de abordagem qualitativa, do tipo descritiva e exploratória, que utilizou grupo focal com a participação de oito trabalhadores da equipe de enfermagem de um serviço de hemodiálise privado do sul do Brasil. Empregou-se a análise de conteúdo temática para tratamento dos dados. Resultados:As estratégias utilizadas são descritas nas categorias: Tolerar a violência pela condição de saúde do paciente; Contornar as situações de conflito e ceder à solicitação do paciente; Adotar um posicionamento de rejeição à violência; e Se afastar do paciente agressor.Considerações finais: Evidencia-se a necessidade de mobilização coletiva dos trabalhadores e, principalmente, da instituição como mediadora, na busca pela prevenção e não propagação da violência no ambiente de trabalho. Palavras-chave:Enfermagem. Violência no trabalho. Estratégias. Diálise renal. Saúde do trabalhador. RESUMEN Objetivo: Identificar las estrategias utilizadas por el personal de enfermería del servicio de diálisis en situaciones de violencia por parte de los pacientes durante la atención.Método: Investigación cualitativa, descriptiva y exploratoria, que utilizó grupos de enfoque con la participación de ocho trabajadores del personal de enfermería de un servicio de hemodiálisis privada en el sur de Brasil. Se utilizó el análisis de contenido temático.Resultados: Las estrategias utilizadas se describen en las siguientes categorías: Tolerar la violencia por la condición de salud del paciente; Contornar el conflicto y ceder a la petición de la paciente; Adoptar una posición de rechazo a la violencia y alejarse del paciente agresor.Consideraciones finales: Pone de relieve la necesidad de la movilización colectiva de los trabajadores, principalmente de la institución como mediador en la búsqueda de la prevención en lugar de propagación de la violencia en el am...

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise

Cordenuzzi¹,

Lima

Prestes

et al. 2017

Rev. Gaúcha Enferm.

Self Cite

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Understanding the burnout experience: recent research and its implications for psychiatry

2016

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The experience of burnout has been the focus of much research during the past few decades. Measures have been developed, as have various theoretical models, and research studies from many countries have contributed to a better understanding of the causes and consequences of this occupationally-specific dysphoria. The majority of this work has focused on human service occupations, and particularly health care. Research on the burnout experience for psychiatrists mirrors much of the broader literature, in terms of both sources and outcomes of burnout. But it has also identified some of the unique stressors that mental health professionals face when they are dealing with especially difficult or violent clients. Current issues of particular relevance for psychiatry include the links between burnout and mental illness, the attempts to redefine burnout as simply exhaustion, and the relative dearth of evaluative research on potential interventions to treat and/or prevent burnout. Given that the treatment goal for burnout is usually to enable people to return to their job, and to be successful in their work, psychiatry could make an important contribution by identifying the treatment strategies that would be most effective in achieving that goal.

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Gender and Violence in the Daily Routine of Community Health Workers in Fortaleza, Brazil

et al. 2023

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Community Health Workers (CHWs) are the link between the Brazilian primary health care system and the community. Since CHWs live in the same neighborhoods they work, they are involved in what happens in the community, including observants and or potential targets of violence. However, it is not known if female and male CHWs perceive and suffer violence similarly. This study aimed to investigate the violence to which CHWs are exposed and if female CHWs experience and or perceive violence the same way as male CHWs. A structured questionnaire was used to collect information from CHWs. Two periods (2019 [n=1402] and 2021 [n=364]) were compared. The data show that more than 80% of CHWs were exposed to violence, either as victims or witnesses within the community they served. In general, while the occurrence of violence towards CHWs decreased, their perception of community violence increased. Over time, the perception of urban/community violence remained constant among male CHWs, but increased among female CHWs, as shown by the significant rise between 2019 and 2021 in the percentage of female CHWs reporting witnessing or hearing about manifestations of violence (e.g., physical aggression; assault; stabbing; lethal gunshot; non-lethal gunshot; and gang violence). Among male CHWs, perception only increased with regard to the item assault. Given the complexity of violence and its repercussions on the daily routines of CHWs, intersectoral and interdisciplinary partnerships between health workers and other stakeholders are needed to create strategies capable of dealing with expressions of violence in the territories served. Supplementary Information The online version contains supplementary material available at 10.1007/s10900-023-01221-9.

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Violence, Burnout and Minor Psychiatric Disorders in Hospital Work

Cited by 59 publications

References 22 publications

Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise

Estratégias utilizadas pela enfermagem em situações de violência no trabalho em hemodiálise

Understanding the burnout experience: recent research and its implications for psychiatry

Gender and Violence in the Daily Routine of Community Health Workers in Fortaleza, Brazil

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