Usage of Facebook: The Future Impact of Curriculum Implementation on Students in Malaysia

Noh, Nurulrabihah Mat; Razak, Siti Hajar Abd; Alias, Norlidah; Siraj, Saedah; Jamil, Mohd Ridhuan Mohd; Hussin, Zaharah

doi:10.1016/j.sbspro.2013.10.455

Cited by 14 publications

(16 citation statements)

References 13 publications

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“…Indeed, it shows that Increases in eWOM and Participates in Brand Communities is a relevant result of customers engaged in behavioural aspects of the SNS community network. It coincides with the success of previous researcher studies that use Fuzzy Delphi for verification thus determining the priorities of factors or elements on a subject being examined [46]- [47], [56]- [57].…”

Section: Discussionsupporting

confidence: 83%

“…In addition, the Fuzzy Delphi technique is an interesting method of collective decision-making about the blurred ideas of the alignment of experts' opinions [46]. Their responses can be implemented in a short time because of the use of survey methods in parallel with the lower cost and experts can fully express their true response without misinterpretation to ensure perfection and consistency of opinion [47].…”

Section: Methodsmentioning

confidence: 99%

See 1 more Smart Citation

Consequences of Customer Engagement in Social Networking Sites : Employing Fuzzy Delphi Technique for Validation

Jani¹,

Zakaria²,

Maksom³

et al. 2018

ijacsa

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The consequences of the customer engagement in the Social Networking Sites (SNS) community have direct impact on the brand. This present research was conducted to examine the cohesive mechanisms for item verification on the most influential consequences of participating the brand community and joining the electronic Word-of-Mouth (eWOM) as the manifestation of the behavior of such communities. Using Fuzzy Delphi techniques, a total of 12 heterogeneous experts are involved in the verification process through a 7-point linguistic scale of the questionnaire survey. The results show good evidence of expert consensus by reaching 75% for each consequence of the engaged customers. On the SNS platform, further aspects of the inspected effects can be expanded to be studied on relevant domains. Practitioners will be more strategic in maintaining and fostering customer relationships, and consistently influencing new customers when interacting actively through SNS brand pages.

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Section: Discussionsupporting

confidence: 83%

Section: Methodsmentioning

confidence: 99%

Consequences of Customer Engagement in Social Networking Sites : Employing Fuzzy Delphi Technique for Validation

Jani¹,

Zakaria²,

Maksom³

et al. 2018

ijacsa

View full text Add to dashboard Cite

show abstract

“…In this case, after each turn, the researcher gives the results of the previous turn to the experts so they can review or maintain the original answers. The questionnaires are applied separately and the specialists do not know each other [12].…”

Section: Resultsmentioning

confidence: 99%

“…Most of the target population in these studies was also students (63%). Only one study [12] was directed to teachers. It tried to get into a consensus about the benefits of the use of Facebook as a tool for teaching and learning.…”

Section: Resultsmentioning

confidence: 99%

Indicators Related to Learning through Facebook

Cabral¹,

Santos²,

Patrício³

et al. 2016

IJEEEE

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This article aims to look for indicators to lead researches about the use of the social network Facebook in the educational process. Among the indicators, we tried to indentify how the network was set, as well as techniques, education level of the students and which are the conclusions of these researches about the use of Facebook on knowledge building. To do so, we made a research in three article index basis, looking for researches realized in the last two years. The results show that 71% of the researches about the potentiality of Facebook for learning used the questionnaire as a data collection tool; 50% of the researches concluded that the creation of Facebook groups is the option that better simulates a learning environment and 77% of them involved students with a degree. The methodologies and statistic tools used to lead the network studies were identified, as well as the average number of students involved, which varied according to the set adopted for Facebook. After reviewing these 26 researches, we found that the social network Facebook may help on teaching and learning within the formal education system, and it is a step ahead on the use of technologies on the teaching learning process.

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“…While traditional Delphi uses infinite assessment rounds until experts' agreements are achieved, the new Fuzzy Delphi has the advantage of getting feedback in shorter time and lower costs, thereby increasing the number of survey results. Interestingly, experts can fully express their real reactions without misinterpretation to ensure completeness and consistency of opinion [56]. www.ijacsa.thesai.org…”

Section: Methodsmentioning

confidence: 99%

Validating Antecedents of Customer Engagement in Social Networking Sites using Fuzzy Delphi Analysis

Jani¹,

Zakaria²,

Maksom³

et al. 2018

ijacsa

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The concept of online customer engagement is getting imperative in modern business due to the uncontrolled conversation via cyber-avenue. This study validates the antecedents of customer engagement conceptualized in Social Networking Sites (SNS) by benefitting the Fuzzy Delphi method. Through purposive sampling, a total of 12 experts from academics and practitioners have participated in the verification of items through 7-point linguistic scales of the questionnaire instrument. The findings show that invited experts have reached agreement on the elements shown within the framework through a 75% percent agreement for each construct. The analysis of this study has highlighted the implications of the relevant theories on the direction and the new dimensions of customer engagement concept especially in SNS to future researchers. Businesses are clearly able to gain stronger knowledge and information about their customer-related factors and their prospects at SNS.

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Usage of Facebook: The Future Impact of Curriculum Implementation on Students in Malaysia

Cited by 14 publications

References 13 publications

Consequences of Customer Engagement in Social Networking Sites : Employing Fuzzy Delphi Technique for Validation

Consequences of Customer Engagement in Social Networking Sites : Employing Fuzzy Delphi Technique for Validation

Indicators Related to Learning through Facebook

Validating Antecedents of Customer Engagement in Social Networking Sites using Fuzzy Delphi Analysis

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