Understanding behavioural intention to use information technology: Insights from humanitarian practitioners

Abstract

The contemporary research in the area of technology adoption mainly focuses on commercial supply chains. However, limited research focuses on the context of humanitarian supply chains. This calls to develop structural models that can scrutinize the technology adoption behaviour in the humanitarian context. Therefore, this study is an attempt to empirically examine the technology adoption behaviour of humanitarian organizations. It extends the unified theory of the acceptance and use of technology (UTAUT) model by integrating personal innovativeness and trust in technology with the behavioural intention to adopt technology. Data from 192 humanitarian practitioners, who have experienced a large number of disasters, is utilized to empirically validate the conceptual model. The structural equation modelling results show that -out of four constructs namely performance expectancy, effort expectancy, social influence and facilitating conditions under UTAUT -performance expectancy and effort expectancy significantly affect the IT adoption. Contrary to expectations, trust and personal innovation do not affect the behavioural intention. Also, personal innovation does not moderate the relationship between performance expectancy and effort expectancy. This underlines the need to foster a learning culture within these organizations. The efforts made by involved humanitarian organizations may be directed towards improving the level of education, skills and facilitating them with other resources such as appropriate IT and data mining training, so that the technology adoption becomes an integral part of their daily activities. Finally, detailed implications for humanitarian organizations are discussed.

Understanding the determinants of novel technology adoption among teachers: the case of 3D printing

“…Thus, social influence is not a significant predictor of behavioral intention. This result is consistent with Kabra et al (2017), for example, who did not find significant effects of social influence on the behavioral intention to use information technology.…”

“…In our study, SI relates to the belief of teachers about how other important people (for instance principals, colleagues, close relatives, friends) believe in their use of 3D printing technology. The belief depends on the subjective norm, image, and social factors (Kabra et al 2017). We propose the following hypothesis.…”

Understanding online shopping adoption: The unified theory of acceptance and the use of technology with perceived risk in millennial consumers context

“…Venkatesh et al (2012),Diño & de Guzman (2015),Kabra et al (2017),Jewer (2018), the result of this study is similar with Siddique(2012), Jambulingam (2013), Sahu & Singh (2017), Herrero et al (2017), Somba et al (2018) finding which concluded that performance expectancy, effort expectancy, facilitating conditions, hedonic motivations, and price value…”

“…It means that if consumers found that the use of the internet for online shopping is easy and does not require any effort, the possibility of online shopping adoption will be higher. Previous studies from Venkatesh et al (2012), Kabra et al (2017), Jewer (2018 found that there is a significant relationship between performance expectancy and effort expectancy on behavioral intention. Therefore, the proposed hypotheses in this study can be described as follow.…”

Acceptance and Use of Information Technology: Understanding Information Systems for Indonesia’s Humanitarian Relief Operations

“…Siswanto, et al 2011, Kabra et al (2017), and Orong and Hernandez (2019) used the UTAUT model in their studies. Siswanto et al (2011) investigated the mitigation disaster website in East Java and Central Java, Indonesia, to capture disaster management documentation and procedures.…”