Acceptance and Use of Information Technology: Understanding Information Systems for Indonesia’s Humanitarian Relief Operations

Abstract

Disaster management includes distributing logistical assistance to disaster victims. The implementation of this distribution must occur at the right time, at an appropriate location, on target and be appropriate to the needs of the victims. This research aims to design an information system to improve the performance of disaster relief operations by managing the information while monitoring and evaluating humanitarian relief operations.Consequently, understanding the primary determinants of user acceptance behavior has become a vital aspect in the successful implementation of the information system. The Unified Theory of Acceptance and Use of Technology (UTAUT) model is a tool to investigate and give a better understanding of the factors that affect the potential users’ acceptance and use of an information system. This research used 131 different informants from different groups of potential users to measure performance expectancy, effort expectancy, social influence, and facilitating conditions. The results have shown strong relationships between four aspects of the measurements for the acceptance of all parties involved in humanitarian relief operations.

The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review

“…Sakurai and Murayama ( 2019 ) To design an IT system that integrates all the parties involved in humanitarian relief operations. Dwiputranti et al ( 2019 ) To develop an IT platform infrastructure to facilitate “cross-ministerial information sharing” of the various disaster-response governmental organizations. Usuda et al ( 2019 ) To develop an early warning system based on a portable IT unit as an alternative communication means to mitigating disaster damages.…”

“…Kabra and Ramesh ( 2016 ) Disaster relief operations. Dwiputranti et al ( 2019 ), Bjerge et al ( 2016 ) Disaster management information services. Usuda et al ( 2019 ) Disaster response management.…”

“…To design an IT system that integrates all the parties involved in humanitarian relief operations. Dwiputranti et al ( 2019 )…”

Analysis of E-Government Health Application Features Acceptance on Partner Applications During COVID-19

“…The research instrument in this study was a questionnaire that was arranged according to a predetermined model. The questionnaire was prepared using a Likert scale consisting of 5 points with a range of scales according to Table 1 [19]. In evaluation of measurement model with reflective indicator model, there are three assessment criteria, namely convergent validity, discriminant validity to assess the validity of the model and composite reliability to assess reliability [22].…”

Digital Humanitarianism in a Pandemic Outbreak: An Empirical Study of Antecedents and Consequences

“…The information system develops a framework for handling the information while tracking and assessing humanitarian relief operations to enhance the performance of disaster relief operations. The concept of the Unified Theory of Acceptance and Use of Technology (UTAUT) is a method to research and understand better the factors that affect the acceptance and usage of the Information System by potential users (Dwiputranti et al, 2019). Mobile applications also offer ways to boost the efficiency of humanitarian logistics operations.…”