“…"In the nursing degree, in theory, the emphasis is placed on caring for the other as being the basis of our profession, but, in practice, care is routinized and little importance is given to the relationship" (N2; April, 2015). These results were also corroborated by Melo, Queirós, Tanaka, Costa, et al (2017) in their identification of the causes for students' difficulties in interacting with the patients, namely the difference between what is valued in theory and what they observe in clinical practice. Another difficulty experienced by the participants was the resistance to change, as can be seen in the following accounts: "The existence of people who are resistant to change at the unit is a challenge" (N2; April, 2015), but, on the other hand, "thinking that we know everything can also make it difficult to change the practices, as it is essential to develop the capacity for observation and critique about what you do and how you do it, as well as be open to using new care methodologies" (N6; June, 2015).…”