The theme park experience: An analysis of pleasure, arousal and satisfaction

Bigné, J. Enrique; Andreu, Luisa; Gnoth, Juergen

doi:10.1016/j.tourman.2004.05.006

Cited by 724 publications

(568 citation statements)

References 72 publications

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“…In addition, with respect to cognition, Pike (2008) argued that it is the sum of what is known or believed by the individual about a tourism destination, as well as the associated knowledge that could or could not be derived from a previous visit. The affective component refers to the emotional responses or appraisals of the individual, reflecting the tourist's feelings towards the destination (Baloglu & Brinberg, 1997;Baloglu & McCleary, 1999a;Bigné, Andreu, & Gnoth, 2005;Hallmann, Zehrer, & Müller, 2014). According to Russell and Snodgrass (1987) people develop affective evaluations for a place before entering that environment, during their presence there and after leaving that place to move somewhere else.…”

Section: Destination Imagementioning

confidence: 99%

Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination

et al. 2016

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This research examines the complex relationship between components of images of destinations and behavioral intentions, incorporating two pivotal constructs that have not been explored in the related literature, namely holistic image and personal normative beliefs (PNBs). Previous studies incorporating destination images as predictors of intention to revisit have mostly investigated their direct effect. This research integrates holistic image as a mediator and PNBs as a moderating variable. The findings verify the mediating role of holistic image for predicting tourists’ intentions to revisit a destination, supporting a model that incorporates a partial effect and two indirect mediations. Interestingly, only affective and conative images contribute to the prediction of tourists’ intentions to revisit a destination through the holistic image towards this destination. Moreover, PNBs moderate the effect that conative destination images have on tourists’ holistic images. Practically, the research sheds light to factors that affect tourists' tendency to select a tourism destination, which can serve as a basis for tailoring the effective positioning of destinations

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Section: Destination Imagementioning

confidence: 99%

Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination

et al. 2016

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“…They use three emotional dimensionspleasure, arousal and dominance -to describe human perceptions of physical environments. In the last four decades, pleasure, arousal and to a lesser extent dominance have been used and are still used by numerous researchers in the field of environmental psychology (Bellizi, 1983;Bradley, 1992;Baker, 1992;Donovan, 1994;Dubé, 1995;Berleant, 1997;Floyd, 1997;Eastman, 1997;Kaplan et al, 1998;Wirtz, 2000;Mattila, 2001;Chebat, 2003;Stamps, 2003;Bigné, 2005;Laroche, 2005;Ryu, 2007;Arifin, 2007;Kuppens, 2008;van Hagen, 2009;Morisson, 2011;Hyun, 2011). Pleasure and arousal are also applied in other disciplines such as the neurological and neuropsychological sciences (Bradley, 1992;Bonnet, 1995;Costa, 2010;Walter, 2011), marketing research (Menon, 2002;Laroche, 2005;Wu, 2008;Lin,2010;Ha, 2010;Penz, 2011), computer systems (Palacios, 2011 and psychological research (Reisenzein, 1994;Bradley, 2008).…”

Section: Introductionmentioning

confidence: 99%

“…Other authors used the activity factor in their research as well, with different interpretations (e.g. Lindsley, 1951;Duffy, 1957;Berlyne, 1966Berlyne, , 1970Thayer, 1967;Bellizi, 1983;Mano, 1992;Bigné, 2005;Ryu, 2007). Lindsley (1951) and Duffy (1957) conceived activity as a physiological activity.…”

mentioning

confidence: 99%

Pleasure, Arousal, Dominance: Mehrabian and Russell revisited

et al. 2014

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“…Bigné, Andreu and Gnoth (2005) found that the exceeding of guest expectations increased the admission price that guests were willing to pay. Finally, Gothelf, Herbaux and Verardi (2010) showed that higher entrance prices, park quality and attendance were closely correlated.…”

Section: Review Of the Literature: Theme Park Management Pricing And Rmmentioning

confidence: 99%

Demand-based pricing in the US theme park industry

Lewison

2017

IJLTM

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Even as revenue management practices spread from the travel sector to other industries, the US theme park industry practiced static pricing. Highly visible demand-based pricing introduced by Disney and Universal highlights the relative lack of research on theme park pricing. We surveyed the research and gathered pricing information from 70 different US theme park websites in 2012 and 2016 and found that US theme parks in our sample added online ticket sales, discounts for advance sales and differential daily pricing during that period. We also report the proportion of US theme parks offering queue products and meal plans as ticket add-ons. Characteristics of theme parks may prevent true dynamic pricing, but the US theme park industry has begun moving away from its traditional static pricing model towards demand-based pricing.

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The theme park experience: An analysis of pleasure, arousal and satisfaction

Cited by 724 publications

References 72 publications

Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination

Destination images, holistic images and personal normative beliefs: Predictors of intention to revisit a destination

Pleasure, Arousal, Dominance: Mehrabian and Russell revisited

Demand-based pricing in the US theme park industry

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