The role of innovation and information sharing in supply chain management and business performance of halal products in tourism destinations

Adnani, Latifah; Jusuf, Eddy; Alamsyah, Kamal; Jamaludin, Maun

doi:10.5267/j.uscm.2022.10.007

Cited by 15 publications

(8 citation statements)

References 1 publication

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“…729), in new technologies (ECSC_2, item loading = 0.820), in creating value for stakeholders (ECSC_3, item loading = 0.789) and in ensuring transparency and accessibility of financial and economic information along the supply chain (ECSC_4, item loading = 0.776). Similar findings related to the items analyzed above have been the subject of recent studies by [96][97][98][99].…”

Section: Hypotheses Discussionsupporting

confidence: 88%

The Effect of Supply Chain Sustainability Practices on Romanian SME Performance

Türkeș,

Bănacu,

Stoenică

2024

Sustainability

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The paper uniquely assesses the relationship between the main elements of the sustainability of the supply chain and the performance of Romanian enterprises. To identify dimensions of supply chain sustainability, a sample survey was conducted on a structured questionnaire basis among a sample of 385 Romanian enterprises represented by supply chain managers and practitioners. The hypothesis testing and the validation of the proposed construct model were achieved by using the modeling of the equation with the smallest partial squares (SEM-PLS) and multigroup analysis (PLS-MGA). The results suggest a positive and significant relationship between supply chain sustainability practices and business performance. This study provides original evidence to Romanian managers that business performance can be maximized by focusing on increasing the economic, social, and environmental sustainability of the supply chain. The results of this quantitative marketing research add to the existing literature and have far-reaching theoretical and practical implications for enterprises in the Romanian economy.

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Section: Hypotheses Discussionsupporting

confidence: 88%

The Effect of Supply Chain Sustainability Practices on Romanian SME Performance

Türkeș,

Bănacu,

Stoenică

2024

Sustainability

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“…A better chance of adapting to changes in the competitive landscape and developing new products or services that meet customer expectations. Yet, businesses should also maintain a focus on sustainability in their organizational strategy, as consumers are becoming increasingly aware of the environmental impact of their purchasing decisions (Adnani et al, 2023). By following sustainable practices, businesses can attract customers who value ethical and environmental standards, which can lead to stronger brand loyalty and a competitive advantage.…”

Section: Customer Satisfaction and E-crmmentioning

confidence: 99%

Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction

Rustandi,

Hindarsah,

Jamaludin

2024

mem

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<p>This paper undertakes a comprehensive analysis of the cutting-edge maneuvers in Electronic Customer Relationship Management e-CRM in an e-commerce context, encompassing four significant categories: e-CRM, cost, technology acceptance, and customer satisfaction. It also evaluates the construct developments in these four categories. To assess the effectiveness and accuracy of the measurement model, the method of Structural Equation Modeling was utilized. Gathered data from 167 e-commerce sellers in Bandung, the results showed that e-CRM performance relied heavily on the ability of infrastructure, ease of use, and e-learning systems. The development and integration of these factors led to a positive effect on the effectiveness of the e-CRM. In addition, the findings underscored that customer expenses had a favorable influence on customer relationship performance. Consequently, this relationship performance led to an enhancement in the overall effectiveness of the e-CRM in e-commerce. A managerial implication for each category is also provided, along with suggestions for future research and directions.</p>

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“…Hence, managers should motivate their workforce to take risks in the introduction of new products. Regarding the generation of novel and useful ideas, managers need to acknowledge the importance of efforts in problem identification, because where there is a problem there is an opportunity and a scalable business model [41].…”

Section: Innovation In Smesmentioning

confidence: 99%

Innovation Activities and Their Impact on Product Innovation Results: Evidence from a Sectorial Study

et al. 2023

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In the current competitive context, innovation has become a necessity, to the point that it seems that no company can survive without developing innovation processes. One of the great concerns of small and medium-sized companies is about the investment of resources in innovation activities and their success. Therefore, this article analyzes the influence of different innovation activities performed by small and medium-sized enterprises (SMEs) of the Colombian Caribbean region on their product innovation outcomes and thereby provides a solid groundwork for the design of innovation strategies. To achieve this objective, a data collection instrument was first validated in 56 SMEs, followed by the application of a reflective measurement model with convergent validity analysis. The results of the model application revealed that investment in Research and Development (R&D) and innovation, knowledge transfer, technology adoption, and financial aspects explain to a greater extent the introduction of new products to the market.

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The role of innovation and information sharing in supply chain management and business performance of halal products in tourism destinations

Cited by 15 publications

References 1 publication

The Effect of Supply Chain Sustainability Practices on Romanian SME Performance

The Effect of Supply Chain Sustainability Practices on Romanian SME Performance

Electronic Customer Relationship Management Systems in E-Commerce Platforms: Exploring the Antecedents of Technology Acceptance and Customer Satisfaction

Innovation Activities and Their Impact on Product Innovation Results: Evidence from a Sectorial Study

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