The moderating role of context in the effects of choice attributes on hotel choice: A discrete choice experiment

Kim, Do-Hee; Park, Byung-Jin

doi:10.1016/j.tourman.2017.07.014

Cited by 93 publications

(71 citation statements)

References 53 publications

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“…Entre os viajantes a negócio, a pesquisa de Stefanini, Yamashita e Souza (2012) identificou que os consumidores valorizavam o tamanho do apartamento, a presença de TV fechada e do ar condicionado, resultado semelhante ao encontrado por Radojevic, Stanisic, Stanic e Davidson, (2018). A importância do ar condicionado também já foi verificada entre aqueles que viajam em família, conforme Radojevic, Stanisic e Stanic (2015), sendo um dos poucos confortos exigidos por esses consumidores (Kim, & Park, 2017). Já entre os "Casais", a vista e a decoração romântica também podem ser importantes (Winchester, Winchester, & Alvey, 2011), pois esses consumidores focam não só no básico, mas também em aspectos complementares do serviço (Rhee, & Yang, 2014).…”

Section: Atributos Do Serviço De Hospedagemunclassified

“…Quem viaja em família tende a valorizar o custo-benefício, devido a necessidade de quartos suficientes para acomodarem a todos, o que acarreta aumento dos custos com a viagem (Rhee, & Yang, 2014). Por outro lado, os consumidores também ficam atentos aos benefícios que estão recebendo em troca do que estão pagando (Kim, & Park, 2017). Já quem viaja a negócio, tende a ser mais sensível aos benefícios que possui ao hospedar-se no hotel, por exemplo, a economia de tempo e esforço em procurar um outro estabelecimento (Lehto et al, 2015), ou a conveniência da localização (Chen, 2017).…”

Section: Atributos Do Serviço De Hospedagemunclassified

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Satisfação do Consumidor com Base nos Atributos do Serviço de Hospedagem

Almeida

Pelissari

2019

RBTUR

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A presente pesquisa busca avaliar a contribuição dos atributos da hospedagem disponibilizados no site TripAdvisor — atendimento, custo-benefício, limpeza, localização, qualidade do sono e quarto — para a satisfação dos consumidores de hotéis e pousadas localizados no Espírito Santo. A pesquisa segue a abordagem metodológica quantitativa, utilizando-se de dados secundários coletados automaticamente no site TripAdvisor. Os dados foram analisados por meio da estatística descritiva e da regressão linear múltipla. Os resultados indicam que os atributos pesquisados contribuem de maneira diferente para a satisfação do consumidor dependendo do “Tipo de viajante” informado (“Amigos”, “Casal”, “Família”, “Negócios” e “Sozinho”) e da categoria de preços dos meios de hospedagem.

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Section: Atributos Do Serviço De Hospedagemunclassified

Satisfação do Consumidor com Base nos Atributos do Serviço de Hospedagem

Almeida

Pelissari

2019

RBTUR

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“…This attribute is composed of three different levels (i.e., “Low,” “Medium,” and “High”). We expected positive coefficient signals because previous studies (e.g., Chou & Chen, ; Kim & Kim, ) revealed customers' preferences for higher quality of accommodation equipment; RECREATION FACILITIES represents different kinds of family recreation facilities at glamping sites. This attribute also includes three levels (i.e., “Playground only,” “Playground/Swimming pool,” and “Playground/Swimming pool/Ecological park”).…”

Section: Methodsmentioning

confidence: 99%

“…This attribute is composed of three different levels (i.e., "Low," "Medium," and "High"). We expected positive coefficient signals because previous studies (e.g., Chou & Chen, 2014;Kim & Kim, 2017) revealed customers' preferences for higher quality of accommodation equipment;…”

Section: Questionnaire Designmentioning

confidence: 98%

Family vacationers' willingness to pay for glamping travel sites: A family functioning segmentation

Lyu

Kim

Bae

2019

Journal of Tourism Research

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Using a sample of South Korean family glampers, we aim to examine how they exhibit their willingness to pay for glamping travel site attributes. We also employ the notion of family functioning as a segmentation criterion to understand heterogeneity in family glampers' inherent preferences. Results of discrete choice experiments suggest that family glampers place the greatest importance on the site separation. A segmentation scheme using family functioning also provides evidence that glampers from an unbalanced family are willing to pay more for diverse recreation experiences and short‐stay programs. Different management strategies are presented for developing satisfactory family glamping travel sites.

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“…It is worth mentioning that Campbell, in estimating economic gains derived from rural landscape improvements in Ireland, originally applied a discrete-choice experiment [16]. The CEM approach is thus being increasingly used in the field of environmental valuation, tourism, and recreation studies [50][51][52][53]. Ayala and Hoyos et al systematically reviewed different studies in regard to the valuation of rural landscapes using choice experiments, pointing out that comprehension in landscape studies should be addressed in future research, with particular emphasis given to alternative survey design, varying numbers of attributes, and scenario presentation [54].…”

Section: Landscape Evaluationmentioning

confidence: 99%

Understanding Tourists’ Willingness-to-Pay for Rural Landscape Improvement and Preference Heterogeneity

Zhang

et al. 2019

Sustainability

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With the vigorous development of urbanization and rural tourism, the landscape of villages and towns has undergone tremendous changes under the influence of policies and industries. In order to avoid irreversible changes in the local heritage landscape and promote local sustainable development, it is necessary to strengthen the attention and research on the rural recreation landscape. This research examines the value of rural landscape recreation by applying the choice experiment method (CEM) to a suburban area in Sichuan, China. Mixed logit models were adopted in examining tourists’ willingness-to-pay (WTP) for rural landscape improvement and preference heterogeneity. An assessment of the rural landscape’s recreational value was made using the compensating surplus calculation method. Results reported are of four important landscape elements: ecological environment, rural life and associated productive landscape, rural housing, and service landscape, ranked by tourists from high-to-low. A major finding of the research is that an increase in rural tourism is dependent upon improvements to landscape elements. The results of this research can provide policymakers with valuable information necessary to develop a successful plan to attract and increase tourism in rural areas of China.

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The moderating role of context in the effects of choice attributes on hotel choice: A discrete choice experiment

Cited by 93 publications

References 53 publications

Satisfação do Consumidor com Base nos Atributos do Serviço de Hospedagem

Satisfação do Consumidor com Base nos Atributos do Serviço de Hospedagem

Family vacationers' willingness to pay for glamping travel sites: A family functioning segmentation

Understanding Tourists’ Willingness-to-Pay for Rural Landscape Improvement and Preference Heterogeneity

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