The HomeNet field trial of residential Internet services

Kraut, Robert E.; Scherlis, William L.; Mukhopadhyay, Tridas; Manning, Jane; Kiesler, Sara

doi:10.1145/240483.240493

Cited by 214 publications

(141 citation statements)

References 9 publications

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“…We brought 9 dinner and used it as an opportunity to build rapport, and to get background information. This approach has been used successfully by the HomeNet project [13] and by Mateas et al [16]. Following dinner we asked for a tour of the appliances in the home.…”

Section: Methodsmentioning

confidence: 99%

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The fuzzy felt ethnography?understanding the programming patterns of domestic appliances

Rode

Toye

Blackwell

2004

Pers Ubiquit Comput

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Abstract. We discuss domestic appliance use based on an ethnographic study of 9 households. Specifically, we look at which domestic appliances users choose to 'program', and break them into two categories for analysis; those that allow users to program actions at future times, and those that allow for macro creation to make repeated tasks easier. We also look at domestic programming habits based on gender.

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Section: Methodsmentioning

confidence: 99%

“…We have taken a broad spectrum approach, rather than focusing specifically on VCRs [8,21], TVs [15], set-top boxes [18] or home PCs [13]. We interviewed nine households of professional people, aiming to understand their usage patterns of 'electric and electronic technology'.…”

Section: Introductionmentioning

confidence: 99%

The fuzzy felt ethnography?understanding the programming patterns of domestic appliances

Rode

Toye

Blackwell

2004

Pers Ubiquit Comput

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“…It has been suggested that e-shopping over the Internet is technically too complex for the average consumer, even after the introduction of 56 K modems [12]. We therefore, investigated whether ease of use in the form of higher network speed constitutes a signi®cant determinant of the Singaporean consumer's attitudes towards Internet-based e-shopping at the outset.…”

Section: Network Speedmentioning

confidence: 99%

Internet-based e-shopping and consumer attitudes: an empirical study

Liao¹,

Cheung²

2001

Information & Management

411

251

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This paper analyses consumer attitudes towards Internet-based e-shopping. It aims to provide a theoretically and empirically grounded initial reference position, against which later research can explore and interpret the effects of changes in variables representing consumer preferences and shifts in these preferences on the success or failure of B2C e-commerce over the Internet. Because of the opportunity to sample at the outset and of ceteris paribus conditions following from the tendency for other factors such as e-transactions cost to remain small and constant, Singapore data were employed. Regression analysis shows that the life content of products, transactions security, price, vendor quality, IT education and Internet usage signi®cantly affect the initial willingness of Singaporeans to e-shop on the Internet. Generalising, we suggest that Internetbased B2C e-commerce can pro®tably be introduced or promoted along similar dimensions in socio-geographically and technologically similar situations. #

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“…He measured the strength of social ties by whether the respondent classified the neighbor as someone whom they recognized but did not talk with, someone they talked with but did not visit, or someone they visited. Hampton and several other researchers emphasize that in a situation where computer networking facilitates knowledge sharing, weak ties may be more important for collective action than strong ties (Kraut, et al, 1996;Nie 2001). In this study, we use collective efficacy as an indicator of respondents' beliefs and perceptions regarding the community's potential for organizing and mobilizing for collective action.…”

Section: Weak Ties and Internet Usementioning

confidence: 99%

Weak Ties in Networked Communities

Kavanaugh

Reese

Carroll

et al. 2005

The Information Society

269

152

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Abstract. Communities with high levels of social capital are likely to have a higher quality of life than communities with low social capital (Coleman, 1988(Coleman, , 1990Putnam, 1993Putnam, , 2000. This is due to the greater ability of such communities to organize and mobilize effectively for collective action because they have high levels of social trust, social networks, and well-established norms of mutuality (the major features of social capital). Communities with 'bridging' social capital (weak ties across groups) as well as 'bonding' social capital (strong ties within groups) are the most effective in organizing for collective action (Granovetter, 1973;Putnam, 2000). People who belong to multiple groups act as bridging ties Simmel [1908Simmel [ ] 1950 Wellman, 1988). When people with bridging ties use communication media, such as the Internet, they enhance their capability to educate community members, and organize, as needed, for collective action. This paper summarizes evidence from stratified household survey data in Blacksburg, Virginia showing that people with weak (bridging) ties across groups have higher levels of community involvement, civic interest and collective efficacy than people without bridging ties to groups. Moreover, heavy Internet users with bridging ties have higher social engagement, use the Internet for social purposes, and have been attending more local meetings and events since going online than heavy Internet users with no bridging ties. These findings may suggest that the Internet -in the hands of bridging individuals --is a tool for maintaining social relations, information exchange, and increasing face-to-face interaction, all of which help to build both bonding and bridging social capital in communities.

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The HomeNet field trial of residential Internet services

Cited by 214 publications

References 9 publications

The fuzzy felt ethnography?understanding the programming patterns of domestic appliances

The fuzzy felt ethnography?understanding the programming patterns of domestic appliances

Internet-based e-shopping and consumer attitudes: an empirical study

Weak Ties in Networked Communities

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