The effect of knowledge management in educational settings: a study of education management organizations (EMOs) schools of Pakistan

Abstract

Purpose The purpose of the current study is to explore the influence of knowledge management (KM) in education management organizations (EMOs) Schools of Pakistan. Knowledge plays a pivotal role in the development of an organization due to sharing and managing of knowledge within an organization. In an era of competitiveness, KM has become a significant factor for the sustainable development of educational organizations. Knowledge and KM has become a key element in various fields of knowledge including health, technologies, engineering, social sciences, natural science, business and education. Organizations can adopt KM to improve effectiveness and gain advantage over other organizations. Also, it helps them to make well calculated decisions for the benefit of the organization. KM leads to increase in efficacy, more work, better performance, enhancing staff’s competency through quality decisions. Design/methodology/approach The research study is descriptive type research by nature, and a qualitative approach was adopted for gathering data and within it the desk review was conducted. The data was analyzed through content analysis techniques. The secondary data was collected in this study. Therefore, the unit of analysis includes the government documents, published research articles and international agencies reports, journal articles, websites, e-books and internet resources, conference papers, case studies and the statistics available on KM in development of organizations in educational settings. Findings The findings of the study show that through KM the EMOs school can perform better and give outstanding results in terms of student’s achievements. Further, organizations can develop a system which helps them to take timely decisions for enhancing the image of school among all stakeholders including parents, community, teachers and society. Practical implications The present study can benefit educational organizations, stakeholders, policymakers, provincial and federal governments and society. This will contribute to the new body of knowledge in the domain of education for knowledge creation and sharing. Originality/value This study is conducted in the context of EMOs schools. So, this may be the first research study in this area. In this connection, the study has originality in the context of KM in educational organization in Pakistan.

The influence of the knowledge management processes on results in basic education schools

“…That is, there is no direct transfer of good classroom practices to the classroom, an issue also raised by Santo (2005) when referring to the possibility of expanding KM studies in educational institutions. Also, Asad et al (2021) found the KM processes, including sharing, play an important role in generating positive results in educational organizations. The same concern is reflected in the comments from some of the responders who refer to the lack time and any systematic sharing processes as reasons for not using the knowledge produced by colleagues to improve the management of pedagogical practices.…”

“…Besides that, knowledge creation within schools is often informal and associated with people's relationships and practices, rather than formal processes, which may be more commonly associated with higher education institutions. In this context, Asad et al (2021) point out the need for greater measurement and formalization of educational processes, in a study carried out in elementary schools.…”

“…“There has been growing interest in the relationship between […] KM and organizational performance” (Karasneh, 2020, p. 1), because KM helps organizations achieve sustainable competitive advantage. Nevertheless, schools have been slow to adopt KM practices (Asad et al , 2021; Arunima and Pakkeerappa, 2018; Chu, 2016). This might be explained by the need for investments and the lack of a means to measure the benefits provided by KM (Asad et al , 2021).…”

“…Nevertheless, schools have been slow to adopt KM practices (Asad et al , 2021; Arunima and Pakkeerappa, 2018; Chu, 2016). This might be explained by the need for investments and the lack of a means to measure the benefits provided by KM (Asad et al , 2021). The Balanced Scorecard (BSC) is an organizational performance tool used in several sectors, including education (Rompho, 2020), which has the benefit of using both nonfinancial and financial indicators (Chopra and Gupta, 2020).…”

Association between mass collaboration and knowledge management: a case ofJordan companies

“…Therefore, there is a need to carry out a more comprehensive investigation in the context of Jordan. Hence, the core objective of this study is to inquire about the association between mass collaboration and knowledge management in the context of Jordanian companies (Zhou et al , 2020; Asad et al , 2021).…”