The influence of the knowledge management processes on results in basic education schools

Abstract

Purpose This study aims to identify the influence of knowledge management processes on the performance of basic education, including both private and confessional organizations. Design/methodology/approach This study is based on a positivist view of science and adopts a quantitative approach. A survey was conducted that received 242 answers, which were analyzed using structural equation modeling. Findings All the knowledge management processes were found to impact all the dimensions of organizational performance in the schools. The role knowledge creation exerts on people in the organization was made apparent, as was the way in which knowledge storage impacts three Balanced Scorecard dimensions, namely, people, internal processes and sustainability. Research limitations/implications This research is limited to private confessional basic education schools in Brazil that work at one or more levels of basic education. Practical implications This research is intended to help educational managers improve their knowledge management practices and achieve better performance within the educational environment. Originality/value The present study identifies two topics which are still under-investigated in the field of private confessional basic education, namely: the knowledge management processes and the Balanced Scorecard approach.

Theoretical and Empirical Models of Organizational Learning Processes in Knowledge Management

“…Instead, it is necessary to create a learning environment in which students actively engage in the process of knowledge creation for further use. Cordeiro et al (2022) have made the comprehensive analysis revealed that each facet of knowledge management processes holds sway over diverse dimensions of organizational performance within schools. This encompassing study highlighted the substantial impact of knowledge creation on individuals within the organizational framework, as well as the intricate interplay between knowledge storage and three pivotal aspects of the Balanced Scorecard: people, internal processes, and sustainability (Cordeiro et al, 2022).…”

Knowledge Management Practice for Sustainable Development in Higher Education Institutions: Women Managers’ Perspective

“…Consequently, knowledge storage is crucial to the knowledge management process [9,28]. According to Cordeiro et al [29], the process of storing knowledge is viewed as the systematization and structuring of an organization's knowledge stock to make it accessible and usable by its organizational members. Hence, knowledge can only be shared to be accessed when it is appropriately systemized and stored.…”

The Role of Knowledge Management in Raising the Saudi Universities Performance Efficiency: An Applied Study on the Administrative Body of King Abdulaziz University

“…This familiar definition of knowledge management appears as the processes that help organizations to generate, select, organize, use and disseminate knowledge, and finally transfer important information and experiences that the organization possesses, which are necessary for various administrative activities such as decision-making, problem-solving, learning, and strategic planning. As for Corderio et al [9], knowledge management is "An intellectual development that moved us from the common idea of constraining the information value chain to the knowledge value chain. The first represents the technical systems which are key elements that drive work processes while dealing with people as performers of work.…”

“…The questionnaires should identify persons within an organization with special knowledge or experience. Corderio et al [9] described knowledge mapping as a navigation aid for systematizing information and tacit knowledge, showing the importance and relationship between knowledge stores.…”