The economic sustainability of small business: an empirical analysis on the mobile phone banking in Dhaka City

Zahan, Muslima

doi:10.1504/ijssm.2017.085606

Cited by 3 publications

(2 citation statements)

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“…This may lead to a more inclusive financial system. Zahan (2017) reported that agent banks are being used by the underserved only because they are close and not because they offer quality service. Migap et al (2015) asserted that people who use agent banks are most likely to be poor, less educated, employed in the informal sector, female, and people living in small towns or settlements that are not easily accessible.…”

Section: Effect Of Agency Banking On Financial Inclusion Of Smesmentioning

confidence: 99%

Leveraging SMEs financial inclusion through agency banking in Zimbabwe

Mashizha,

Gumbo,

Sabawo

2024

Annals of Management and Organization Research

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Purpose: The main purpose of this study is to examine the effect of agency banking on the financial inclusion of SMEs, determine factors that influence the adoption of agency banking by SMEs, and establish an agency banking model that can be adopted to improve the financial inclusion of SMEs in Zimbabwe. Research Methodology: The study uses a mixed-method approach and is explanatory. Questionnaires and informants were used as research instruments, with a random sample of 78 respondents and 10 purposively selected agents. Inferential statistics were used to analyze the data. Results: The findings shed light on the effects of agency banking on financial inclusion and impediments to financial inclusion, and identify the channels of agency banking being used most frequently. Factors that influenced the adoption of technology were also identified. Limitations: The study was limited to one population group and one locality, although financial inclusion should ideally include all population groups. Contribution: This study recommends a unique model that can be used to enhance financial inclusion through agency banking, which has been identified as a pillar of financial inclusion. Therefore, the results are useful to policymakers and future researchers.

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Section: Effect Of Agency Banking On Financial Inclusion Of Smesmentioning

confidence: 99%

Leveraging SMEs financial inclusion through agency banking in Zimbabwe

Mashizha,

Gumbo,

Sabawo

2024

Annals of Management and Organization Research

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“…2. Theory and literature review 2.1 Definition of SMEs SMEs, since the last eras of the twentieth Century, are special styles of businesses that have gained a lot of attention and importance (Raki cevi c et al, 2016;Zahan, 2017). The "smalland medium-sized enterprise" is the most widely-used word, and although it is still an unclear definition, it conveys the main idea of an SME as a small, but focused, business (Yan, 2015).…”

Section: Introductionmentioning

confidence: 99%

Measuring dimensions of perceived business success among Malaysian and Bangladeshi SME owners

Tehseen

Johara²,

Halbusi

et al. 2021

RAMJ

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PurposeThe purpose of this study is to examine the perceptions of Malaysian and Bangladeshi retail small- and medium-sized enterprise (SME) business owners on the key elements of business growth.Design/methodology/approachThe construct measurements have all been taken from previous researches. The data were gathered from retail SMEs in Malaysia and Bangladesh in order to evaluate entrepreneurs' perception towards the essential elements of a business performance. Structural equation modeling (SEM) with PLS-technique, specifically Smart-PLS Version 3.2.4, was used to accomplish the study's objectives and analyze the measurements, as well as the structural model.FindingsAccording to the findings, Malaysian and Bangladeshi SMEs have different perspectives toward the dimensions of their business performance. For example, Malaysian retail SME owners consider business growth and financial results to be the most important aspects of their success. Retailers consider financial performance to be less critical than non-financial performance when it comes to their business's success. Owners of Bangladeshi retail SMEs, on the other hand, see efficiency relative to competition, and that non-financial performance is the key component to achieving business success. In the sense of Bangladeshi SMEs, market development and financial results are seen as less significant in attaining success.Research limitations/implicationsSince this research was only conducted in Malaysia and Bangladesh, it did not cover a large number of countries. The sample size was limited; therefore, the findings of this study cannot be applied to the entire population of Malaysian and Bangladeshi retail SMEs due to the non-probability sampling technique.Practical implicationsThe findings of this study show that entrepreneurs or business owners in the retail sector in Malaysian and Bangladeshi SMEs view the attributes of their business performance differently.Originality/valueThis study adds to the rising context of entrepreneurship by examining SME owners' perception of main business performance dimensions in the scope of Asian retail SMEs.

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