The COVID-19 pandemic and organisational commitment of senior hotel managers

Abstract

Highlights Human and economic capital increase organisational resilience. Corporate social responsibility practices increase organisational resilience. Organisational resilience affects the scope of adoption of anti-COVID-19 measures. Organisational resilience increases perceived job security. Perceived job security affects positively organisational commitment.

The effect of COVID-19 pandemic on domestic tourism: A DEMATEL method analysis on quarantine decisions

“… Duarte Alonso et al (2020) conducted an empirical research-using sample of 45 hospitality firms, and 60 percent recognized making changes to the business’s day-to-day running to respond to initial impacts or biding time in anticipation of a changing business and legal environment . In another study, Filimonau et al (2020) conducted an online survey of a sample of senior managers in Spanish hotels. They used structural equation modeling to assess the relationships among organizational resilience, organizational response to COVID-19, perceived job security, and organizational commitment.…”

How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance?

“…Moreover, PJI can also harm an organization when employees display counterproductive behaviors or non-compliance (Ma et al, 2019). During COVID-19, PJI has a negative effect on the deluxe hotel employees' engagement (Jung et al, 2021) and organizational commitment of senior hotel managers (Filimonau et al, 2020). Accordingly: Satisfaction with organization COVID-19 responses, its moderating role and direct effect on job performance During any crisis, organizations need to take measures to ensure sustainable development.…”

“…Additionally, as of October 20, 2020, of published COVID-19-related hotel papers, there has been few studies on employees (Filimonau et al, 2020;Jung et al, 2021). There is, therefore, a niche for further research on the relationships between PHRCV19, PJI, and JP and the role of SOCV19R in such relationships and JP.…”

COVID-19 and sectoral employment trends: assessing resilience in the US leisure and hospitality industry

“…Literature trends reveal that several studies have been conducted during the pandemic focusing on the impacts of the COVID-19 on the leisure industry in terms of psychological dimensions (Taylor, 2020), theoretical framework and post-pandemic agenda (Alonso et al, 2020), uncertainty (Melián-Alzola et al, 2020), the role of hotel managers (Filimonau et al, 2020), and China hotel and tourism industry (Hao et al, 2020). These studies either focus on a single sector of the leisure and hospitality industry or emphasize specific aspects and did not provide a holistic picture of the mentioned industry at the global, regional, or national level.…”