Studentas – universiteto klientas ar akademinės bendruomenės narys?

Starkutė, Jovita; Valinevičienė, Gintarė

doi:10.7220/2345-0258.10.6

Cited by 3 publications

(9 citation statements)

References 23 publications

(39 reference statements)

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“…O kaip pastebi J. Starkutė, G. Valinevičienė (2013), "analizuojant studento kaip kliento sampratą, neįmanoma apsieiti be sąvokų "paslauga", "klientas", "vartotojas", "produktas", kurios aukštojo mokslo kontekste ne visiems priimtinos" (p. 130). Aptariama studijų kokybės samprata kelia daug diskusijų dar dėl to, kad neaišku, ar studentai suvokia savo poreikius, ar skiria, kokie yra trumpalaikiai poreikiai (pvz., lengvos studijos, kad būtų gera studentauti ir nebūtų akademinių skolų), o kokie yra ilgalaikiai poreikiai (žinių, mokėjimų svarbą labiau suvokia motyvuoti ar baigiamųjų kursų studentai).…”

Section: Conceptions Of Higher Education Qualityunclassified

“…), higher education massification processes, "pressure" from the labour market to prepare specialists who are able to get integrated into the market immediately etc. Starkutė and Valinevičienė (2013) note that "the analysis of the conception of student as client always involves such concepts as "service", "client", "consumer", "products" that are not acceptable to everyone in the context of higher education" (p. 130). This particular conception of higher education quality also causes debates because it is not clear whether students understand their needs and whether they know what short-term needs (e.g.…”

Section: Conceptions Of Higher Education Qualitymentioning

confidence: 99%

“…Todėl mokslinėje literatūroje išskiriamos įvairios galimos priežas-tys, kodėl rizikinga rinktis vien tiktai klientų / vartotojų poreikių patenkinimą: studentai painioja du dalykus -kokios paslaugos jiems reikia ir kokios paslaugos jie norėtų; studentams sunku atpažinti, kas turi tikrąją vertę; aukštajai mokyklai nepakanka teikti užsakytą paslaugą, turi būti daugiau -konsultavimas, įžvalgos, kas bus aktualu ateityje ir pan. (bay, Daniel, 2001;Starkutė, Valinevičienė, 2013). Rizikinga studentą traktuoti kaip pasyvų paslaugos gavėją, paslaugų už-sakovą.…”

Section: Conceptions Of Higher Education Qualityunclassified

“…Mokslinėje literatūroje aptariamos įvairios studijų kokybės koncepcijos, diskutuojama, kurios jų aktualiausios (Campbell, Rozsnyai, 2002;Elton, 1986;Pukelytė, 2010;Savickienė, 2005;Starkutė, Valinevičienė, 2013;Žibėnienė, 2006;Žibėnienė, Dudaitė, 2012;Valiuškevičiūtė, Mikutavičienė, 2007). Tačiau pastebėta, kad stinga tyrimų, kuriais siekiama išsiaiškinti, kokios studijų kokybės koncepcijos yra priimtinos aukštųjų mokyklų studentams.…”

Section: Introductionunclassified

“…Resources of research literature present analysis regarding various conceptions of higher education quality and discuss relevance of these conceptions (Campbell, Rozsnyai, 2002;Elton, 1986;Pukelytė, 2010;Savickienė, 2005;Starkutė, Valinevičienė, 2013;Žibėnienė, 2006;Žibėnienė, Dudaitė, 2012;Valiuškevičiūtė, Mikutavičienė, 2007). However, there has been noted a lack of researches that analyse which conceptions of higher education quality are acceptable to higher education students.…”

Section: Introductionmentioning

confidence: 99%

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Studijų kokybės koncepcijų priimtinumas pedagogikos studijų krypties pirmakursiams

Žibėnienė¹,

Savickienė²

2014

TQHE

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Section: Conceptions Of Higher Education Qualityunclassified

Section: Conceptions Of Higher Education Qualitymentioning

confidence: 99%

Section: Conceptions Of Higher Education Qualityunclassified

Section: Introductionunclassified

Section: Introductionmentioning

confidence: 99%

See 3 more Smart Citations

Studijų kokybės koncepcijų priimtinumas pedagogikos studijų krypties pirmakursiams

Žibėnienė¹,

Savickienė²

2014

TQHE

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Lietuvos bendrojo ugdymo mokyklų organizacinės kultūros adaptyvumo charakteristikos raiška

Starkutė

2024

ActPaed

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In the context of organizational culture, in order for organizations to be adaptive, to develop adaptability in daily activities, it becomes important to look for solutions on how to systematically adapt to constantly changing conditions in the organization and help organizations to become more adaptive. However, it is not easy, and it becomes a problem, because adaptability in educational institutions is systemic and it is one of the processes of organizational culture. Therefore, the aim of the article is to reveal the expression of the trait of adaptability and its constituent indicators (creating change, organizational learning and customer focus) in the study of organizational culture in general education schools based on the internationally recognized Denison Organizational Culture Survey (DOCS). The results of the study revealed that educational institutions of Lithuania pay great attention to organizational learning, however, there are challenges in the creating change and customer focus fields of organizational culture.

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Theoretical modelling of the collaboration between consumers and providers of educational services in the implementation of school’s mission

Gumuliauskienė

Starkutė

2018

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<em>The article deals with the problem of the collaboration between consumers and providers of educational services in the implementation of school’s mission. The concept of the consumers and providers of school services has been presented, the mission of the school of today has been defined, the contradictions of its implementation in the postmodern society have been highlighted, the importance of the collaboration between parents as consumers of educational services and pedagogues as providers of educational services in the implementation of school’s mission has been substantiated, the factors conditioning collaboration, the principles determining the involvement and participation of the consumers of educational services, and the essential elements of collaboration have been actualized. A theoretical interpretation of the concept of value creation in interaction has been presented. Referring to the analysis and meta-analysis of the development and structure of the collaboration process at school a theoretical model of the development of collaboration between consumers and providers of educational services at school has been conceptualized</em>

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Studentas – universiteto klientas ar akademinės bendruomenės narys?

Cited by 3 publications

References 23 publications

Studijų kokybės koncepcijų priimtinumas pedagogikos studijų krypties pirmakursiams

Studijų kokybės koncepcijų priimtinumas pedagogikos studijų krypties pirmakursiams

Lietuvos bendrojo ugdymo mokyklų organizacinės kultūros adaptyvumo charakteristikos raiška

Theoretical modelling of the collaboration between consumers and providers of educational services in the implementation of school’s mission

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