Structuring computer-mediated communication systems to avoid information overload

Hiltz, Starr Roxanne; Turoff, Murray

doi:10.1145/3894.3895

Cited by 498 publications

(201 citation statements)

References 7 publications

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“…Therefore, the instructor or course designer should keep in mind the danger of information overload, and include or allow for student strategies to overcome it. Hiltz and Turoff suggest that information overload can be mastered through the use of structure (Hiltz, 1985). Especially important are structures that are developed by the course or group participants, arising organically from the nature of the material or the group (Turoff, 1999).…”

Section: T He Widespread Distribution Ofmentioning

confidence: 99%

Identifying Effective Structural Dimensions for Course Portals

Dwyer¹,

Meyer²

2006

The International Journal of Learning: Annual Review

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Section: T He Widespread Distribution Ofmentioning

confidence: 99%

Identifying Effective Structural Dimensions for Course Portals

Dwyer¹,

Meyer²

2006

The International Journal of Learning: Annual Review

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“…And indeed users complain of cognitive overflow: too much information to process, not enough time. Information overload [Hiltz & Turoff, 1985], Information Shock Syndrome [Lea, 1987] ; information overflow [Ljungberg, 1996], Information Fatigue Syndrome [Lewis, 1996], Cognitive Overflow Syndrome (« COS ») , infoglut etc. all are symptoms which stress the inadequacy of present work environment to actual cognitive work requirements.…”

Section: Contextmentioning

confidence: 99%

Observing Cognitive Work in Offices

Lahlou¹

1999

Cooperative Buildings. Integrating Information, Organizations, and Architecture

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Original citation: Lahlou, Saadi (1999) Observing cognitive work in officesSaadi Lahlou EDF R&D Division 1, Ave du Gal. de Gaulle. 92141 Clamart Cedex FRANCE Email: saadi.lahlou@edf.fr Abstract.The information revolution has a deep impact on office work. To create better environments for cognitive workers, we designed two observation tools recording office activity. The Subcam (subjective camera) is a miniature, wearable, wide angle video camera, clipped on a pair of glasses ; it records individual activity from a subjective point of view, wherever the user goes. The Offsat (office satellite) takes a picture every minute from the ceiling, showing long term evolution in the spatial distribution of information artifacts (piles, etc.), and measuring the distribution of gross activity (meetings, stand alone computing, etc.). We currently use these tool in a series of new furniture and information artifact design experiments.

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“…To accomplish this, computer-mediated communication systems must be structured by their users according to their needs and abilities, rather than through general software features (Hiltz and Turoff 1985). This means that the method needs to allow network participants to continuously update the specifications of their information needs, in their own terminology rather than in some arcane low-level computer language, and help them to match these needs with available information and technology resources.…”

Section: Structuring the Information System Development Processmentioning

confidence: 99%

Toward a more structured use of information technology in the research community

Moor

1996

Am Soc

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Toward a more structured use of information technology in the research community de Moor, Aldo Published in:The American Sociologist Publication date: 1996Link to publication Citation for published version (APA):de Moor, A. (1996). Toward a more structured use of information technology in the research community. The American Sociologist, 27(1), 91-101. General rightsCopyright and moral rights for the publications made accessible in the public portal are retained by the authors and/or other copyright owners and it is a condition of accessing publications that users recognise and abide by the legal requirements associated with these rights.-Users may download and print one copy of any publication from the public portal for the purpose of private study or research -You may not further distribute the material or use it for any profit-making activity or commercial gain -You may freely distribute the URL identifying the publication in the public portal Take down policyIf you believe that this document breaches copyright, please contact us providing details, and we will remove access to the work immediately and investigate your claim. AbstractInformation technology has great potential for supporting the activities of research networks. However, some fundamental problems must first be addressed to determine whether the technological support is necessary at all. Once that need has been determined, merely installing a set of isolated, generic information tools is not sufficient to address the full spectrum of network information needs. Therefore, a comprehensive and customized network information system is required. We argue that a specification method can help to structure the development of such an information system.

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Structuring computer-mediated communication systems to avoid information overload

Abstract: Unless computer-mediated communication systems are structured, users will be overloaded with information. But structure should be imposed by individuals and user groups according to their needs and abilities, rather than through general software features.

Cited by 498 publications

References 7 publications

Identifying Effective Structural Dimensions for Course Portals

Identifying Effective Structural Dimensions for Course Portals

Observing Cognitive Work in Offices

Toward a more structured use of information technology in the research community

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