2018
DOI: 10.31686/ijier.vol6.iss9.1163
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Strategy to Improve Quality of Higher Education Institution Based on AUN-QA Standard

Abstract: Purpose – The objectives of this research are (1) to describe and analyze the gap between Universitas Negeri Semarang (UNNES) academic and management resource and ASEAN University Network Quality Assurance (AUN-QA) standard; (2) to describe and analyze the strategy of quality improvement of Universitas Negeri Semarang based on AUN-QA Criteria. Methodology – This research is conducted with qualitative approach combine with statistical analysis. The respondent in this paper is management positions at UNNES… Show more

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Cited by 5 publications
(4 citation statements)
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“…When this approach is applied in the world of education, several management theories are borrowed here to make adjustments [33]. Based on the above studies, the authors provide an overview of the application of TQM in tertiary institutions as follows: TQM is an approach that includes customer satisfaction, continuous improvement, shared commitment, and quality control to implement quality management in higher education [34], [35]. To implement these things, a university needs to carry out self-evaluation of internal quality audits that are based on standardization of external quality audits [16], [36].…”
Section: Theoretical Modelsmentioning
confidence: 99%
“…When this approach is applied in the world of education, several management theories are borrowed here to make adjustments [33]. Based on the above studies, the authors provide an overview of the application of TQM in tertiary institutions as follows: TQM is an approach that includes customer satisfaction, continuous improvement, shared commitment, and quality control to implement quality management in higher education [34], [35]. To implement these things, a university needs to carry out self-evaluation of internal quality audits that are based on standardization of external quality audits [16], [36].…”
Section: Theoretical Modelsmentioning
confidence: 99%
“…Penelitian tersebut akan di bagi menjadi bagian implementasi TQM, Strategi Peningkatan Mutu dan Kepuasan Pelanggan. Pramono et al, 2018;Octavianus et al, 2020 Untuk dapat meningkatkan mutu pada lembaga pendidikan tinggi maka strategi yang dapat dilakukan adalah pertama-tama dengan mengubah pola pikir setiap individu dari aras pimpinan hingga mahasiswa agar fokus yang ada merupakan di budaya mutu. Kesatuan pola pikir menjadi hal yang penting sebab partisipasi seluruh pihak di dalam sebuah organisasi untuk mewujudkan TQM merupakan faktor dominan.…”
Section: Hasil Dan Pembahasanunclassified
“…Based on the legislation, the main task of a lecturer is to carry out teaching, research and community service. The implementation of research can make the institution where the lecturer teaches more developed (Amin et al, 2019;Kurniatun et al, 2017;Pramono et al, 2018). Community service on the other hand is a tangible manifestation of the dissemination and practice of knowledge by lecturers to the community.…”
Section: Lecturer Teaching Performance During a Pandemicmentioning
confidence: 99%