“…But their usage as a marketing tool have increased their popularity among SMEs and have drawn entrepreneurs' attention. Social media not only enables firms to have new relationships among them but also make them to communicate with each other (Quinton & Wilson, 2016;Olanrewaju et al, 2020;Parveen et al, 2016) by improving their innovative abilities (Bhimani et al, 2018;Rathore et al, 2016). Social media tools also make businesses to develop their relations with their clients (Guha et al, 2018;Harrigan & Miles, 2014), to improve their brand reputation (Kim & Ko, 2012;Parveen et al, 2016;Ahmad et al, 2018;Ananda et al, 2017;Olanrewaju et al, 2020), brand and to increase their sales, revenues (Qu et al, 2013;Martinez-Nunez & Perez-Aguiar, 2014;Eggers et al, 2017), return on assets (Du & Jiang, 2015;Schniederjans et al, 2013;Yu et al, 2013;Eggers et al, 2017).…”