Relevant, or irrelevant, external factors in panic buying

Prentice, Catherine; Nguyen, Tuyet-Mai; Nandy, Papiya; Winardi, M Aswin; Chen, Y; Monkhouse, Lien Le; Dominique-Ferreira, Sérgio; Stantić, Bela

doi:10.1016/j.jretconser.2021.102587

Cited by 37 publications

(23 citation statements)

References 22 publications

(23 reference statements)

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“…Fear of lockdowns, panic buying, increased peer buying, scarcity of essential items on superstore shelves, disruption of supply chains and individual/household demographics have played a vital role in consumer impulse buying behaviours (Ahmed et al, 2020;Gupta, Nair and Radhakrishnan, 2021;Nam et al, 2021). National contexts and cultures, as well as local circumstances, may also have affected the relative importance of such factors (Messner and Payson, 2021;Prentice et al, 2021). These effects have been demonstrated in the Covid-19 pandemic, where stores quickly sold out of basics.…”

Section: Literature Reviewmentioning

confidence: 99%

The Pandemic Consumer Response: A Stockpiling Perspective and Shopping Channel Preferences

Papagiannidis

Alamanos

Bourlakis

et al. 2022

British J of Management

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Covid-19 has changed consumer behaviour, probably forever. Initial consumer stockpiling led to stockouts, threat and uncertainty for consumers. To overcome shortages, consumers expanded their use of channels and many consumers started buying online for the first time. In this paper, we aim to address important research gaps related to consumer behaviour during the pandemic and especially stockpiling. Our paper starts by presenting the findings of our pre-study, which used social media to elicit or confirm potential constructs for our quantitative models. These constructs complemented the protection motivations theory to explain stockpiling behaviour, forming the basis for study 1, the stockpiling preparation stage and study 2, the effects of the Covid-19 pandemic disruptor on customer service logistics and lockdown shopping channel preferences. For studies 1 and 2 we gathered data via a UK online panel-structured questionnaire survey (n = 603). Results confirm that consumer-driven changes to supply chains emanate largely from consumer uncertainty. Lockdown restrictions led to consumers feeling socially excluded, but enhanced consumers' positive attitudes towards shopping online and increased consumers' altruism. In response, consumers stockpiled by visiting physical stores and/or ordering online. Lockdown restrictions led to feelings of social exclusion but, importantly, stockpiling helped to minimize consumer anxiety and fear and even increase wellbeing.

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Section: Literature Reviewmentioning

confidence: 99%

The Pandemic Consumer Response: A Stockpiling Perspective and Shopping Channel Preferences

Papagiannidis

Alamanos

Bourlakis

et al. 2022

British J of Management

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“…Some of the COVID‐19‐induced behaviours that were studied include consumption shifts (Kansiime et al., 2021 ; Pakravan‐Charvadeh et al., 2021 ), impulsive buying (Naeem, 2020 ), stockpiling, and panic buying (Billore & Anisimova, 2021 ; Keane & Neal, 2021 ; Naeem, 2020 ; Prentice et al., 2021 ), product and brand substitution (Knowles et al., 2020 ), and shifts in channel preferences (Mehrolia et al., 2021 ; Pantano et al., 2020 ). Researchers have attributed such behaviour to COVID‐19‐induced impacts on consumers' socio‐economic status, changing way of life, and influence on predisposed beliefs (Milaković, 2021 ), changes in the consumers' buying environment such as stockouts, supply and demand disruptions (Prentice et al, 2021 ), and external stimuli such as information and social media exposure. (Laato et al., 2020 ; Naeem, 2020 ).…”

Section: Introductionmentioning

confidence: 99%

Impact of COVID‐19 on changing consumer behaviour: Lessons from an emerging economy

Das

Sarkar

Debroy

2022

Int J Consumer Studies

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The present study investigates the impact of COVID‐19 on Consumers' changing way of life and buying behaviour based on their socio‐economic backgrounds. A questionnaire survey was carried out to understand the impact of COVID‐19 on consumers' affordability, lifestyle, and health awareness and how these effects influenced their buying behaviour. A total of 425 usable responses were analysed using the structural equation modelling considering Consumers' socio‐economic background as exogenous variables and Consumers' changing way of life and Adaptation in consumers’ buying behaviour as endogenous variables. The study reveals that COVID‐19 has affected the consumers in the unorganised sectors more than others and induced an increase in the demand for affordable substitutes for daily necessities. The demand for wellness and entertainment products is found to depend upon the occupation and family earning status of consumers which is jointly mediated by affordability and lifestyle changes. Further, the findings show that the demand for health and hygiene products depends on the current employment status and family earning status of consumers which is jointly mediated by affordability and awareness towards health and hygiene. The model developed in the present study allows the decision‐makers to identify which segments of the population with certain socio‐economic backgrounds could be targeted for wellness products and which ones could be targeted for health and hygiene products. In addition, the model provides rich insights to the managers as to what kind of product substitution would be viable in the market during the pandemic.

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“…Prentice et al(2020) examined and confirmed the connection between the time between government measures and panic buying in Australia. Prentice, Nguyen, et al(2021) explored the impact on panic purchases of external factors such as government intervention and support to combat and manage the pandemic, business intervention and support to prevent hoarding or lack of stokes, and the influence of different categories of social groups that may influence panic purchases and how they are related. Based on data from five countries (Australia, India, China, Vietnam, and Indonesia), Prentice, Nguyen, et al(2021) showed that government and business interventions and support influenced the increase of panic buying, while social groups did not reveal this effect.…”

Section: Cluster 4: Panic Buyingmentioning

confidence: 99%

“…(Baran, 2021;Campbell, Inman, Kirmani, & Price, 2020;Finsterwalder, Kabadayi, Fisk, & Boenigk, 2021;Giroux et al, 2021;Gordon-Wilson, 2021;Itani & Hollebeek, 2021;Kim, Yang, Min, & White, 2021;Kirk & Rifkin, 2020;Lim, 2021;Milakovic, 2021;Nayal, Pandey, & Paul, 2021;Nofiani, Indarti, Lukito- Budi, & Manik, 2021;Racat, Capelli, & Lichy, 2021;Toubes, Araujo Vila, & Fraiz Brea, 2021;Zwanka & Buff, 2021). (Ardanza-Ruiz & Lavin, 2021; Baarsma & Groenewegen, 2021; Cox et al, 2020; do Amaral Moretti, da Silva Gabriel, do Prado, & Alcantara Fagundes, 2021; Ellison, McFadden, Rickard, & Wilson, 2021; Goolsbee & Syverson, 2021; Gupta, Simon, & Wing, 2020; Im, Kim, & Choeh, 2021; Pantano et al, 2020; Pantano, Priporas, Devereux, & Pizzi, 2021; Paul, Menzies, Zutshi, & Cai, 2020; Rejeb,Rejeb, & Keogh, 2020;Safara, 2021;Veselovska, Zavadsky, & Bartkova, 2021;Zhang, Liu, & Yao, 2021) (Barnes, Diaz, & Arnaboldi, 2021;Billore & Anisimova, 2021;Garner, Safir, & Schild, 2020;Hall, Fieger, Prayag, & Dyason, 2021;Kaur & Malik, 2021;Kazancoglu & Demir, 2021;Loxton et al, 2020;Musyaffi, Sari, & Respati, 2021;Oana, 2020;Pham et al, 2020;Prentice, Chen, & Stantic, 2020;Prentice, Nguyen, et al, 2021;Prentice, Quach, & Thaichon, 2021;Tan, Sia, & Tang, 2021)…”

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confidence: 99%

Consumer Behavior: A Literature Review of the Early Research on the COVID-19 Outbreak

2022

IJMCNM

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The outbreak of COVID-19 has substantially altered trends and the research agenda in Consumer Behavior (CB). The main objectives of this article is analyze and classify the main contributions published the early research on CB on the COVID -19 pandemic , seeking to discover the perspective and the gaps and outline future avenues of research . With this article, we performed a systematic literature review based on articles published in Web of Science (WoS). We used a bibliometric approach based on Bibliographic Coupling of Documents complemented by a thematic analysis which allows us to provide a more holistic overview of the domain under study . Based on literature review six key thematic areas were identified in CB research of early stage of the pandemic: Environmental Factors, Social Media CB and Business Strategies , Personal and Psychological Characteristics , Purchase Process , and Panic buying . The conclusions present limitations inherent to systematic literature review articles, in particular the filters used to limit the search.

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Relevant, or irrelevant, external factors in panic buying

Cited by 37 publications

References 22 publications

The Pandemic Consumer Response: A Stockpiling Perspective and Shopping Channel Preferences

The Pandemic Consumer Response: A Stockpiling Perspective and Shopping Channel Preferences

Impact of COVID‐19 on changing consumer behaviour: Lessons from an emerging economy

Consumer Behavior: A Literature Review of the Early Research on the COVID-19 Outbreak

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