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The Internet of Things is a new technological paradigm that aims to connect anything and anyone at any time and any place, giving rise to innovative new applications and services. In doing so, it offers a number of opportunities and challenges that users and organisations need to tackle. In this paper we systematically review the business literature related to the Internet of Things and provide a critical account of the latest state of play. More specifically, we adopt two perspectives: that of the user and that of the organisation. After outlining the methodological approach adopted, we consider the definitions of the Internet of Things. Then, in turn, we discuss the relevant business literature from each perspective. The paper concludes with a synthesis of the emerging themes and potential avenues for future research.

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This paper investigates the role of digital signage as experience provider in retail spaces. The findings of a survey-based field experiment demonstrate that digital signage content high on sensory cues evokes affective experience and strengthens customers' experiential processing route. In contrast, digital signage messages high on "features and benefits" information evoke intellectual experience and strengthen customers' deliberative processing route. The affective experience is more strongly associated with the attitude towards the ad and the approach behavior towards the advertiser than the intellectual experience. The effect of an ad high on sensory cues on shoppers' approach to the advertiser is stronger for first-time shoppers, and therefore important in generating loyalty. The findings indicate that the design of brand-related informational cues broadcast over digital in-store monitors affects shoppers' information processing. The cues evoke sensory and affective experiences and trigger deliberative processes that lead to attitude construction and finally elicit approach behavior towards the advertisers.

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The Internet has become an essential platform for communication and a vital approach to accessing information in people's daily life. Exploring the antecedents and outcomes of Internet acceptance from the psychological and emotional perspectives remains an area that warrants further investigation. This article constructs and empirically tests a comprehensive research framework, namely the emotional-TAM (E-TAM). This model is tested with data collected from 615 Internet users in the United States. The findings indicate that Internet acceptance is related to social inclusion and the fulfilment of three types of psychological needs derived from Self-Determination Theory. The continuance intention of using the Internet significantly relates to the users' degree of well-being, perceived value, and four categories of emotions. A number of significant moderating effects were also found.

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