Problems and Stakeholder Responsibilities in Island Tourism: The Case of Tioman Island in Malaysia

Abstract

The authors employ the stakeholder theory in examining the perceptions of four stakeholder groups (tourists, local residents, government agencies, and business operators) on the environmental problems faced on the island and to identify the parties jointly responsible for solving these problems. A total of 15 problems were identified from 46 exploratory interviews conducted prior to the questionnaire survey. A questionnaire was constructed based on the interview data, and 320 questionnaires were collected from the four stakeholder groups. The results provide support that different stakeholder groups identify different problems and they perceived responsibility for solving these problems. The findings also indicated that problems related to limited road access, neglect of local community, limited phone and internet access, and dirty beaches needed immediate attention.

Sustainability and the Tourism and Hospitality Workforce: A Thematic Analysis

“…Frequently, due to financial constraints and lack of policy implementation and enforcement, the communities opt for shortcuts that do not comply with the standards set by the national tourism organization. Evidence from South East Asian peripheral regions shows that communities ignore the licensing requirements set by their respective NTOs [125]. For instance, the use of fashionable words like "Homestay" in their socent advertisements seems acceptable for some communities, even though this does not involve abiding with licensing requirements.…”

Measuring Sustainable Indigenous Tourism Indicators: A Case of Mah Meri Ethnic Group in Carey Island, Malaysia

“…To understand the achievement or failure of indigenous ethnic groups in tourism, indicators are needed as a measurement tool [30,31]. A barometer is seen as a tool which assembles all the indicators and measures the overall sustainability score.…”

Stakeholder perceptions of Da Nang, Vietnam as a tourism gateway city

“…To be meaningfully involved in successful tourism planning, stakeholders must understand the tourism concepts and issues being discussed (Farrell & Twinning-Ward, 2004) and have the resources and skills in order to participate (Jamal & Getz, 1995). Many acknowledge the difficulties with involving different tourism stakeholders in the development process especially in developing countries (Reddy, 2008;Timur & Getz, 2008;Ho et al, 2017).…”

“…Research to date tends to focus on the perceptions from one stakeholder's group (i.e., residents), ignoring other stakeholder groups such as business operators, government agencies, and NGOs (Ho et al, 2017).…”