2009
DOI: 10.1016/j.omega.2007.12.002
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Plural forms versus franchise and company-owned systems: A DEA approach of hotel chain performance☆

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Cited by 162 publications
(107 citation statements)
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“…The Mann-Whitney test [1], which is a distribution free rank order statistic, will allow us, in turn, to test whether the relationship between courts' size and the efficiency scores obtained with the DEA technique is statistically significant. Distribution free rank order statistics have been recommended for non-parametric analysis of DEA results [2][3][4][5][6][7].…”
Section: Introductionmentioning
confidence: 99%
“…The Mann-Whitney test [1], which is a distribution free rank order statistic, will allow us, in turn, to test whether the relationship between courts' size and the efficiency scores obtained with the DEA technique is statistically significant. Distribution free rank order statistics have been recommended for non-parametric analysis of DEA results [2][3][4][5][6][7].…”
Section: Introductionmentioning
confidence: 99%
“…Para que a parceria seja satisfatória, o futuro membro da rede franquiados precisa ter seus anseios satisfeitos (KASSELMANN;BEER;VERMEULEN, 2002 (RUBIN, 1978;MATHEWSON;WINTER, 1985;BOTTI;BRIEC;CLIQUET, 2009;CHIOU;DROGE, 2015;GIKONYO;BERNDT;WADAWI, 2015;WU, 2015).…”
Section: Escolha E Análise De Desempenho Dos Franqueadosunclassified
“…The structural form of an organization has direct impact on its efficiency and outcomes (Botti et al, 2009). The arrangement of a franchised structure is very different from that of an owned-company.…”
Section: Franchising Structuresmentioning
confidence: 99%
“…One of the main attributes of the plural form is having both uniformity and innovation, which are difficult to have in a single organization. However, according to Botti (2009), none of the research has measured the impact of the plural form on the efficiency level of the chain compared to the other structure formats. Figure 2.…”
Section: Franchising Structuresmentioning
confidence: 99%