Peran Mediasi Kepuasan Kerja Pada Pengaruh Keadilan Organisasional Terhadap Organizational Citizenship Behavior (Ocb)

Harumi, Tjut Allya Magita; Riana, I Gede

doi:10.29303/distribusi.v7i1.65

Cited by 5 publications

(11 citation statements)

References 20 publications

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“…For instance: they will consistently arrive on time when entering the office or based on the working hours' regulations, they also will be willing to answer emails/chats/phones related to work and never complain, will always take time to help co-workers, and sincerely assist co-workers who need help without expecting anything in return. It is in line with several studies (Harumi & Riana, 2019;Purba, 2018;Sujono et al, 2020;Trisnawati et al, 2020;Yoga & Yulihasri, 2021), which showed that organizational justice significantly has positive effects on OCB.…”

Section: Discussionsupporting

confidence: 90%

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Improving Organizational Citizenship Behavior Through Organizational Justice and Job Satisfaction

Hendra

Amin²,

Setiawati³

2022

JBSMR

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This study examined how to improve organizational citizenship behavior (OCB), organizational justice, and job satisfaction. 85 employees of the Regional Finance Institution of Tanjung Jabung Regency, Jambi Province, were respondents in this study through the distribution of questionnaires. Hypothesis testing is carried out using smart PLS version 3.0. The findings showed a significant effect between organizational justice and job satisfaction, between Organizational justice and OCB, and between Job satisfaction and OCB. Thus, Job satisfaction only acts as a partial mediation. This finding indicates that organizational justice and job satisfaction can directly influence the increase in OCB without going through the mediator variables. Therefore, improving OCB can be done by directly enhancing the perception of organizational justice and directly improving job satisfaction.

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Section: Discussionsupporting

confidence: 90%

“…The finding of past research shows the positive relationship between organizational justice and OCB (Harumi & Riana, 2019;Santika & Wibawa, 2017;Trisnawati et al, 2020). The higher the perceived organizational justice, the higher the OCB.…”

Section: Organizational Justice and Organizational Citizenship Behaviormentioning

confidence: 95%

Improving Organizational Citizenship Behavior Through Organizational Justice and Job Satisfaction

Hendra

Amin²,

Setiawati³

2022

JBSMR

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“…Keadilan organisasi terbukti berpengaruh terhadap OCB sejalan dengan teori yang diungkapkan oleh Sanhaji et al (2016) mengatakan bahwa keadilan organisasi yang ada di perusahaan telah sesuai dengan feedback yang diterima karyawan seimbang dengan balasan dari pekerjaannya, sehingga perilaku OCB sendiri terbentuk dalam diri karyawan tersebut. Hasil penelitian ini juga mendukung penelitian Harumi & Riana (2019) dan Purwantoro & Bagyo (2019) yang mengatakan bahwa keadilan organisasi memliki pengaruh terhadap OCB.…”

Section: Pembahasanunclassified

Pengaruh Budaya Organisasi dan Keadilan organisasi terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasi sebagai Variabel Mediasi

Kamil

Rivai²

2021

JMK

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Abstrak This study aims to conduct a test where organizational commitment mediates the influence of organizational culture and organizational justice on organizational citizenship behavior (OCB) studies on employees of PT. Telekomunikasi Indonesia (TELKOM) in the city of Padang, so that it can help PT. Telekomunikasi Indonesia (TELKOM) in Padang City to address OCB issues and organizational commitment. The sampling technique was carried out by saturated sampling which made the entire population as a sample obtained as many as 70 employees. The data analysis used in this study is Smart PLS 3.3 which is useful for finding the influence between variables with mediation. The results of this study are organizational culture, organizational justice and organizational commitment have a positive and significant effect on organizational citizenship behavior (OCB). Keywords : organizational culture, organizational justice, organizational commitment, organizational citizenship behavior (OCB).

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“…Hal ini menjadikan tingkat persaingan bisnis perhotelan sebagai sesuatu yang harus diperhatikan. Tingginya persaingan bisnis, membuat para pelaku usaha terus berusaha meningkatkan kualitasnya untuk dapat menarik pengunjung yang diharapkan dampat menciptakan citra yang positif (Chibili, 2019;Harumi & Riana, 2019).…”

unclassified

“…Dalam bidang pemasaran perhotelan, kegiatan promosi menjadi perhatian penting setiap manajemen. Promosi menjadi salah satu sarana komunikasi perusahaan dengan pasar sasarannya (Harumi & Riana, 2019;Raharja, 2021).…”

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Public Relations Strategy of Hotel Budget in Surabaya in Building Brand Loyalty

Purnama

2022

soshum

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Purpose: This study aims to determine the efforts made by budget hotel public relations in competing in the hotel industry. The number of budget hotels is increasing. Result: Based on the research results, it can be concluded that: most of the public relations strategies in creating brand loyalty for budget hotels in Surabaya have been carried out by internal parties properly but have not been optimal because budget hotels in Surabaya still lack in conducting reviews related to facilities outside the room, for example, ballrooms, or parking lots, meeting places, and others that support multi-functional activities; Originality: The process of public relations activities in creating brand loyalty for budget hotels in Surabaya is still focused on room facilities and the services offered, while the budget is not explained in detail. As such, it confuses prospective hotel service users. Budget hotel users in Surabaya are included in the satisfied buyer level, indicating that the budget hotel brands have been well recognized by the customers, although the results are quite satisfying but have not met the expectations of the hotels' public relations in Surabaya. Implication: Thus, it is still necessary to develop a public relations strategy to move customers to the committed buyer level, in which customers are loyal and will always return to stay at the hotels offered on the Traveloka website. Keywords: communications strategy, increase, budget hotel

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Peran Mediasi Kepuasan Kerja Pada Pengaruh Keadilan Organisasional Terhadap Organizational Citizenship Behavior (Ocb)

Cited by 5 publications

References 20 publications

Improving Organizational Citizenship Behavior Through Organizational Justice and Job Satisfaction

Improving Organizational Citizenship Behavior Through Organizational Justice and Job Satisfaction

Pengaruh Budaya Organisasi dan Keadilan organisasi terhadap Organizational Citizenship Behavior (OCB) dengan Komitmen Organisasi sebagai Variabel Mediasi

Public Relations Strategy of Hotel Budget in Surabaya in Building Brand Loyalty

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