Patient Work Methods: Current Methods of Engaging Patients in Systems Design in Clinical, Community and Extraterrestrial Settings

Abstract

As Human Factors and Ergonomics (HF/E) practice in health care expands, there is growing recognition of the need to consider and design for patient work. Over the past several years HF/E practitioners and researchers have begun to formalize the theoretical foundations of a patient work approach. Methodologically, patient work approaches have required adaptations of existing HF/E and social science approaches as well as the development of new approaches. This panel will focus on current approaches of engaging patients in designing interventions in the multiple settings in which patient work is performed. Each panelist will introduce their work by discussing the health care challenge and how existing methods were adapted or new methods created to engage patients in the design of systems. The panelists will then interact with audience members to solicit current health care challenges and to brainstorm ways in which methods could be adapted or innovated to engage patients in addressing these challenges.

The Patient Factor: Involving Patient and Family Stakeholders as Advisors, Co-Designers, Citizen Scientists, and Peers

“…The present panel builds on prior HFES Annual Meeting sessions on patient ergonomics Holden et al, 2015;Valdez et al, 2016;Valdez et al, 2014;Valdez et al, 2017;Valdez et al, 2019) and HFES Healthcare Symposium sessions on the patient in patient safety (Papautsky et al, 2018;Papautsky et al, 2019). As in those past panels, we pay considerable attention to disciplinary, topic, and demographic diversity.…”