“…This perspective raises questions about the existence of barriers to learning in MOOCs (Ichou, 2018), since, on the one hand, whether making educational content available to a diverse population allows access to learning broadly; on the other hand, there may not be compatibility considering differences related to instructional level, participants' origins, skills, among others (Ichou, 2018). Since MOOCs are consumed by a heterogeneous audience, there is a need to produce content considering the different profiles and skills of participants (Bastos & Biagiotti, 2014), because even serving a large number of learners, providing them with opportunities, many people may be disadvantaged due to the lack of accessibility in MOOCs (Królak, Chen, Sanderson, & Kessel, 2017).…”