Managing laptops and the wireless network at the Mildred F. Sawyer Library

Dugan, Robert E.

doi:10.1016/s0099-1333(01)00230-0

Cited by 12 publications

(7 citation statements)

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“…There are a variety of articles published in the literature that discuss laptop lending programs in libraries. Many discuss their own experiences with a laptop lending program (Atlas, Garza & Hinshaw, 2007;DiRenzo, 2002;Dugan, 2001;Feldman, Wess, & Moothart, 2008;Hsieh & Holden, 2008;Jensen, 2007;Lyle, 1999;McAdoo & Tease, 1998;Power, 2008;Sharpe, 2009). To get an idea of the different libraries providing laptops to their customers, Holden and Hsieh (2007), provide an overview of laptop lending programs in United States academic libraries.…”

Section: Literature Reviewmentioning

confidence: 99%

The Wireless Library: An Assessment of a Library Laptop Program

Gutierrez¹,

Summey²

2011

Kansas Library Association College and University Libraries Sec

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Approximately five years ago, the library at Emporia State University started a laptop checkout program to provide laptops for students and faculty members to checkout and use while they are in the library. The program has been highly successful with students often waiting in line to be able to check out a laptop. In 2009, the library purchased eight Netbooks to see how they would be received by the individuals using the laptop checkout program. With the beginning of the Fall 2010 semester, some modifications were made to the laptop checkout program including reducing the fines for late returns and extending the checkout period. Because the program has been in place for some time, the librarians at the Emporia State University Libraries would like to assess the program by surveying the individuals that check out laptops from the library. In this article, the authors will explore laptop programs in a variety of library settings, present details on the ESU Libraries Laptop Checkout program, discuss the survey results, present what the library faculty and staff have learned, and potential future modifications to the program

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Section: Literature Reviewmentioning

confidence: 99%

The Wireless Library: An Assessment of a Library Laptop Program

Gutierrez¹,

Summey²

2011

Kansas Library Association College and University Libraries Sec

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“…Phase I of the programme included 12 laptops and proved very popular with the students, although Internet connections were only available if plugged into the wired network. Phases II through IV of the laptop programme included wireless access to the Internet and student freedom of movement within the library (Dugan, 2001).…”

Section: Wireless Networking In Educationmentioning

confidence: 99%

Building a wireless network infrastructure under budget constraints

McMahon

DeVries

Chong

2005

IJMC

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This paper examines wireless networking and provides a case study of a wireless network infrastructure's development at an urban university of 11,000 students. The University of Houston -Downtown (UHD) incorporated wireless technology to help users stay connected to the school's network for access to curricula-related products at any time and from any location.Biographical notes: Richard A. McMahon is a CIS Lecturer at the University of Houston-Downtown and currently teaches upper-level courses in the CIS department's newly designed networking track. He is the author of numerous textbooks on networking, operating systems and security design. He also wrote database design, network operating systems and security design certification books. In

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“…n Literature review Much of the published literature discussing laptop services focuses on the implementation of laptop lending programs and was published from 2001 to 2003, when many libraries were beginning this service (Allmang 2003;Block 2001;Dugan 2001;Myers 2001;Oddy 2002;Vaughan and Burnes 2002;Williams 2003). These articles deal primarily with topics such as how to deal with start-up technological, staffing, and maintenance issues.…”

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confidence: 99%

“…This could be due to the relative newness of many programs, the lack of university libraries that provide laptops, or the reliance on circulation statistics solely to assess the program. Articles that discuss circulation and usage statistics as an assessment indicator to judge the popularity of their programs include DiRenzo (2002), Dugan (2001), andVaughan andBurnes (2002). Based on high circulation statistics and positive anecdotal evidence, it may appear that library users are pleased with laptop programs, and perhaps there has been a hesitation to survey users on a program that is perceived by those in the library as successful.…”

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confidence: 99%

An Assessment of Student Satisfaction with a Circulating Laptop Service

Feldmann¹,

Wess²,

Moothart³

2008

ITAL

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Since May of 2000, Colorado State University’s (CSU) Morgan Library has provided a laptop computer lending service. In five years the service had expanded from 20 to 172 laptops. Although the service was deemed a success, users complained about slow laptop startups, lost data, and lost wireless connections. In the fall of 2005, the program was formally assessed using a customer satisfaction survey. This paper discusses the results of the survey and changes made to the service based on user feedback.

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Managing laptops and the wireless network at the Mildred F. Sawyer Library

Cited by 12 publications

References 0 publications

The Wireless Library: An Assessment of a Library Laptop Program

The Wireless Library: An Assessment of a Library Laptop Program

Building a wireless network infrastructure under budget constraints

An Assessment of Student Satisfaction with a Circulating Laptop Service

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