“…Whilst existing literature has focused mainly on the consequences of PMS in terms of organizational capabilities and performance ( Chenhall, 2005 ; Henri, 2006b ; Mundy, 2010 ), they contain little information concerning the effect of PMSs on individual behavior, and little empirical evidence to support the association between PMS, psychological empowerment and creativity. Particularly, the studies have only investigated the impact of PMS on individual’s behavior in terms of role ambiguity, perception of justice, trust, goal commitment and organizational citizenship behavior ( Webb, 2004 ; Burney and Widener, 2007 ; Burney et al, 2009 ; Franco-Santos et al, 2012 ). Comprehension is lacking on how PMS usage influences the psychological empowerment of managers, which, in turn, improves creativity and performance.…”