Levantamento dos tipos de repercussões resultantes da avaliação de desempenho em enfermagem hospitalar

Balbueno, Edméia Assini; Nozawa, Márcia Regina

doi:10.1590/s0104-11692004000100009

Cited by 6 publications

(10 citation statements)

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“…That is a way of monitoring how the work is taking place and a part of the teaching-learning process, which is characteristic of nurses' educative activity and contributes to the improvement of care quality (15) .…”

Section: Resultsmentioning

confidence: 99%

Right of the Citizen and Evaluation of Health Services: theoretical-Practical Approaches

Kerber

Kirchhof

Cézar-Vaz

et al. 2010

Rev. Latino-Am. Enfermagem

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This study was carried out at a Family Medical Unit in a city in the south of Brazil, aiming at analyzing how the evaluation process takes place in a Brazilian public health unit, specifically considering a home care service. Data were collected through observation of the work process and interviews with workers, managers and users, between March and June 2006. The subjects were asked about the means applied to evaluate the home care service. No work is done to identify problems and reorient actions taken, evaluating the practices and measuring the impact of service and program actions on the population’s health status.

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Section: Resultsmentioning

confidence: 99%

Right of the Citizen and Evaluation of Health Services: theoretical-Practical Approaches

Kerber

Kirchhof

Cézar-Vaz

et al. 2010

Rev. Latino-Am. Enfermagem

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“…Mentioning professional development as a goal of the evaluation reinforces that worker improvement and development are the goals in the evaluation process (4)(5)(6) . The nursing team is aware that professional development is one of the main foundations for the success of the evaluation process.…”

Section: Discussionmentioning

confidence: 99%

“…Being aware of that performance develops human resources and assures the quality regarding the care they provide (4) .…”

Section: Introductionmentioning

confidence: 99%

Opinião da equipe de enfermagem sobre o processo de avalição de desempenho

Brahm

Magalhães

2007

Acta paul. enferm.

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Objective:This study proposes to analyze the performance evaluation process based on the opinion of the nursing team. Methods: In this quantitative survey, 164 professionals (119 nursing assistants and 45 nurses) working in the medical and surgical inpatient units at Hospital de Clínicas de Porto Alegre answered an anonymous multiple choice questionnaire. Descriptive statistics was used to analyze the data, with calculation of absolute and relative frequencies. The chi-square test was used to establish significance (p = x). Results: The results suggest overall predominance of satisfaction and positive aspects. However some team members are not satisfied with the process, indicating gaps and the need to improve some steps. Conclusion: The insatisfaction with the evaluation process is bigger among the oldest employees. The evaluation instrument, the periodicy, and the possibility of more participative evaluations, should be argued for the construction of new alternatives for the evaluation process.Keywords: Employee performance appraisal; Nursing; Nursing staff, hospital; Nursing evaluation, research RESUMOObjetivo: O estudo teve o propósito de analisar o processo de avaliação de desempenho segundo a opinião da equipe de enfermagem. Métodos: Trata-se de um estudo survey de caráter quantitativo. Participaram 119 auxiliares de enfermagem e 45 enfermeiros de unidades de internação clínica e cirúrgica do Hospital de Clínicas de Porto Alegre, totalizando 164 profissionais. Utilizou-se um instrumento não identificado contendo questões fechadas, que foram analisadas com base estatística descritiva, freqüências absolutas e relativas e teste quiquadrado para estabelecer significância. Resultados: Os dados apontam, de forma geral, predomínio de satisfação e aspectos positivos, porém essa satisfação não abrange toda equipe, indicando falhas e necessidades de melhorias em algumas etapas do processo. Conclusão: A insatisfação com o processo é maior entre os funcionários mais antigos. O instrumento avaliativo, a periodicidade das avaliações e a possibilidade de avaliações mais participativas necessitam ser discutidos visando a construção de novas alternativas para o processo avaliativo. Descritores: Avaliação de desempenho; Enfermagem; Recursos humanos de enfermagem no hospital; Pesquisa em avaliação de enfermagem RESUMEN Objetivo: En este estudio se tuvo como propósito analizar el proceso de evaluación del desempeño según la opinión del equipo de enfermería. Métodos: Se trata de un estudio de survey de carácter cuantitativo. Participaron 119 auxiliares de enfermería y 45 enfermeros de unidades de internamiento clínico y quirúrgico del Hospital de Clínicas de Porto Alegre, con un total de 164 profesionales. Se utilizó un instrumento no identificado que contenía preguntas cerradas, que fueron analizadas con base estadística descriptiva, frecuencias absolutas y relativas y test del chi cuadrado para establecer significancia. Resultados: Los datos apuntan, de forma general, predominio de satisfacción y aspectos positivos,...

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“…Thus, professional performance assessment should be a permanent concern in hospital organizations, in order to promote the development of human resources to reach care quality (2) .…”

Section: Introductionmentioning

confidence: 99%