Knowledge management practices and innovation performance

Abstract

Purpose This paper aims to concentrate on the conscious and systematic managerial activities associated with handling knowledge in an organization [i.e. knowledge management (KM) practices] for the purpose of improving innovation performance through proactive management of knowledge assets. This study explores the impact of KM practices on innovation performance in the research and training center of government apparatus. Design/methodology/approach This research provides empirical evidence on how various KM practices influence innovation performance. The results are based on the survey data collected in four areas of research and training centers of government apparatuses in Indonesia. Partial least squares are used to test the hypothesized relationships between KM practices and innovation performance. Findings The study found that IT practices and work organizations are positively and significantly related to innovation performance. This means that better implementation of information and technology will push innovation performance. The study also points out that knowledge-based compensation practice is one of the KM practice variables which is negatively and significantly related to innovation performance. This result shows that innovation performance will decrease by compensating knowledge improvement. Practical implications This study implies that in developing innovation performance, the research and training center should not focus on providing compensation, as it will only increase the costs rather than the innovation performance itself. Originality/value This study adds a knowledge-based view of government agencies by demonstrating the significance of KM for innovation performance. This study is also valuable from a managerial perspective, as it highlights the most effective KM practice to improve organizational innovation performance.

Knowledge Management and Innovation in Agricultural Organizations:

“…Nevertheless, if companies are to have better performance, it is suggested that they rely on a incentive system for knowledge activities (Omoush, 2018). A government sector study found that innovation performance decreases when the improvement of knowledge is rewarded (Susanty et al, 2019); perhaps this divergence is the result from not calculating a break-even point, since investments in knowledge management tend to have a maximum effect, from which innovation slows down (Teixeira et al, 2018).…”

Relational Capabilities under Moderating and Mediating Effects to Understand their Impacts on Firm Financial Performance

“…Since RC dimensions are essentially about integrating resources, sharing, and acquiring knowledge to achieve firm financial performance, they are dependent on integrability of actors into business ecosystem. We identify two highlighted conditions: partner integration mode as a source of external knowledge (Adams & Graham, 2017) and the management of this knowledge (Susanty, Yuningsih, & Anggadwita, 2019). In what follows, we present these conditions influencing RC dimensions relationships as potential factors for firm financial performance.…”

“…It's necessary for managers to handle with finesse and under wisdom the challenge of knowledge management due to the fact that it is closer of human mind (Lundvall & Nielsen, 2007). Therefore, as a structured and systematic effort, knowledge management is crucial in decision-making process towards organizational performance (Susanty et al, 2019) and this process can leverage relational capabilities on the search of these performance achievements.…”

The Determinants of Employee’s Performance: A Literature Review

“…Scholars defined knowledge Management as a concept that depends on collecting, auditing and sharing information within the organization's stakeholders (employees, customers and partners). While Susanty, Yuningsih, & Anggadwita (2019) claim that knowledge management is a learning process that involves exploration, exploitation and share of knowledge supported by optimum technology and cultural environment. Gunjal (2019), emphases in his definition the importance of sharing information and data within the organization to enhance the capability of running a business efficiently and effectively.…”