Job satisfaction and organizational citizenship behaviour

Murphy, Gregory C.; Athanasou, James A.; King, Neville J.

doi:10.1108/02683940210428092

Cited by 103 publications

(44 citation statements)

References 25 publications

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“…Such results suggest that organizational cultures are stronger in Mexican organizations where employees naturally relate and conform to their respective cultures. Accordingly, and consistent with the previous literature (Alotaibi, 2001;Kuehn & Al-Busaidi, 2002;LePine et al, 2002;Murphy et al, 2002;Waris, 2005;Jena & Goswami, 2013), the average level of job satisfaction was higher in Mexico than in Egypt.…”

Section: Discussionsupporting

confidence: 80%

The Demographics’ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico

Badawy¹,

Trujillo-Reyes²,

Magdy³

2017

BMR

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The aim of this study was to examine the effect of several demographic variables on organizational culture, organizational citizenship behavior and job satisfaction. This comparative study extracted two samples from Egypt (127 participants) and Mexico (116 participants). Participants answered a 7-point Likert scale questionnaire and SPSS software was used to analyze the data. Results showed no demographic effect on the three constructs. From Egypt, differences were only observed on the managerial level regarding the market organizational culture. Results also showed significant results from Mexico on the managerial level and job satisfaction, organizational citizenship behavior, and clan and adhocracy organizational cultures. Further implications and future research directions are provided.

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Section: Discussionsupporting

confidence: 80%

The Demographics’ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico

Badawy¹,

Trujillo-Reyes²,

Magdy³

2017

BMR

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“…This research results support Murphy, Athanasou, King (2002), Begum (2006), Zeinabadi (2010) that job satisfactions significantly affect on OCB. This finding agrees with study results of Salehi and Gholtash (2011) that there is a positive relationship between job satisfaction and OCB.…”

Section: Effect Of Job Satisfaction On Ocbsupporting

confidence: 85%

“…Satisfied employees likely to speak positively about organization, helping co-workers, and make their performance beyond normal estimates, much more than satisfied employees who more obedient to duty call only, because they want to repeat their positive experiences (Robbins, 2006). Recent research shows that job satisfaction affects OCB (Murphy, Athanasou, King, 2002;Begum, 2006;Zeinabadi, 2010;Salehi and Gholtash, 2011). Nevertheless, still there are difference findings between job satisfaction and OCB.…”

Section: Introductionmentioning

confidence: 99%

Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee Performance: Studies in PT Bank Syariah Mandiri Malang East Java

Ekowati¹,

Troena²,

Noermijati³

2013

IJBM

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This study aimed to determine Organizational Citizenship behavior (OCB) role to mediate effect of transformational leadership and job satisfaction on employee performance. This Study is conducted at Bank Syariah Mandiri in Malang. Populations are 155 full time employees of Bank Syariah Mandiri in Malang. The research samples are 61 employees, selected by proportional random sampling. Data are collected directly from respondents with questionnaire. It is an explanatory research. Data analysis technique used is Generalized Structured Component Analysis (GSCA).Results prove transformational leadership does not affect on OCB, OCB affects directly on employee performance, transformational leadership affects directly on employee performance, job satisfaction affects directly on employee performance, OCB does not mediate the effect of transformational leadership on employee performance, OCB mediates effect of job satisfaction on employee performance. Based on these results, it can be interpreted that transformational leadership, job satisfaction and OCB is valuable component of an organization. This component can become a core competency to improve organizational performance. It is a source of organizational competitive advantage to face rapid business environment change.

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“…Podsakoff et al(2006) revealed that employees who are satisfied generally easier to make contributions in excess of the role (Organizational Citizenship behavior) than others, such as the study conducted by Murphy, Athanasou, King (2002), that job satisfaction significantly influence Organizational Citizenship behavior.…”

Section: Introductionmentioning

confidence: 99%

Role of Procedural Justice, Organizational Commitment and Job Satisfaction on job Performance: The Mediating Effects of Organizational Citizenship Behavior

Supriyanto¹

2013

IJBM

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The study examines the impact of procedural justice, organizational commitment, job satisfaction on employee performance, and the potential mediating role played by organization citizenship behaviors in that process. This model was tested using a sample of 70 employees embedded in 2 groups from 15 branches of a large, syariah bank in Malang. The sample is taken using proportional random sampling. Data is collected directly from respondents using questionnaires and technical data analysis using GeSCA.The study results showed that both procedural justice and organizational commitment positively affected Organizational Citizenship Behavior. Organizational commitments do positive influence job performance. Job satisfaction did not positively influence Organizational Citizenship Behavior and job performance. Organizational Citizenship behavior positively influences job performance. Organizational Citizenship behavior acted as a partial mediator between procedural justice, organizational commitment, and job performance. A number of suggestions on managerial theory and implementation were proposed.

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Job satisfaction and organizational citizenship behaviour

Cited by 103 publications

References 25 publications

The Demographics’ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico

The Demographics’ Effects on Organizational Culture, Organizational Citizenship Behavior and Job Satisfaction: Evidence from Egypt and Mexico

Organizational Citizenship Behavior Role in Mediating the Effect of Transformational Leadership, Job Satisfaction on Employee Performance: Studies in PT Bank Syariah Mandiri Malang East Java

Role of Procedural Justice, Organizational Commitment and Job Satisfaction on job Performance: The Mediating Effects of Organizational Citizenship Behavior

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